I bought this for my kids. The bottom pieces started to rust. I called and talked to Lifetime and they are sending me new pieces. I love a company that warranties their product. Thanks again.

We inherited a lifetime playdome from the previous owner of our home. Sarah at customer service provided us with new parts to replace the bars that had chipped and rusted. Totally unexpected but absolutely appreciated.

Bought it for our grandkids to have something to play on in our yard. My husband set it up by himself in about 6 hours. We have 5 grandkids between 3 and 6 and they love it. Gets them outside having fun instead of inside watching tv.

Two adults are needed to put this together. My 5 year old and 10 year old love it! The bottom poles are difficult for my 5 year old to reach but she gets the job done!

Assembly instructions were somewhat confusing. Example dark colors in the instructions were actually the light colors in the parts. Color photographs would be extremely helpful for assembly.

Rep was super nice in helping me get the parts that were missing from the broken box I received. I can't wait to be able to put it together once all of the lost pieces get here.

Good addition to the yard. Kids like it. Its definitely a 2 person job to put together and there is a specific order in how to screw each joint together.

I have 3 young girls that love to hang and climb on anything... so this has been fantastic! Worth every penny. Took a few hours to assemble and needed another set of hands for at least half of construction.

My grandkids really like this jungle gym and were pretty upset when they couldn't play with it because a few of the bars were kinked . Lifetime followed up wonderfully and replacement parts were on the way in no time. Thanks!

I wanted to get an accessory for the climber I purchased, I was met with prompt and incredibly helpful customer service ! They got me exactly what I wanted, quickly !