The cake came out great and delicious- the young lady name Marie I think was a great help when she assisted me on the app to place the order she was kind ,and patience. She had great customer skills.

went to store to order, was told to go online, no offer to help. cannot figure out how to get what I want. Will go to cakes by Karen. Customer service has played a big roll in this decision.

I have had cakes from Sam's clob many time in the past and never been disappointed. This time the frosting on the top is as thin as it could possibly be. Ridiculously thin. The cake, without the buttercream frosting, actuallly is not very good. Super disappointed in this cake. The extra thin frosting is the case on both the cakes I ordered for graduation. Very disappointing.

I ordered a graduation cake, and I was not happy. The cake was plain looking and only with decorated with plastic stensile and the hand writing was horable i cant even read my daughters name very sloopy and they did not write Class of 2025. If I knew it was going to look like that, I would of make it myself. Not happy on graduation day.

I ordered a whole sheet cake. Asked for my sons name to be written on it to personalize it, just to make it special for his grad party, they wrote it in white! No class of 2025. Lol. So dissapointed! I even had a second cake for him, a baseball one same deal. White writing on a white cake..

Good moist cake. Ordered a marble cake - it was almost completely gone by the end of the party.

Cakes were delicious and ready ahead of time. Wish bakers could've accepted tips.

Cake was great. Exactly how I ordered it.

The quality of the decorating was not great, and the design was too minimal for a full size sheet cake.

Decorated as requested, well done! Cake and buttercream frosting delicious! Another great Sam’s Club cake!