I chose TempurPedic primarily because I needed to try the mattress before I bought it. There are many "highly rated" mattresses that only are available online but I was not going to buy "sight unseen". The Flagship store associate added value to my purchase with her clear explanations and patience while I debated which firmness to get and went back and forth between the displays. There was also good followup because I did not purchase during my initial store visit and had additional questions. The "White Glove" delivery and 90 day trial were also important factors in my decision.

This mattress (as well as the pillows) is quite comfortable and we both seem to be sleeping better since this purchase. This is our first experience with an adjustable bed frame and we like it very much. The product(s) also provides some relief for my bad back.

The Pro Adapt soft is not what I would call soft. It is firm with a little hug to your body. Easy to turn over in. The cooling gel center doesn't really help a lot when having a hot flash, but the mattress doesn't sleep hot. We have only been sleeping on this for a month. My shoulder would hurt after sleeping, not any more. They tell us it will get softer. I think it will be 5 stars then.

This is my third Tempur-pedic and I have to say the best one yet. The hybrid model provides the most comfortable support for my aging and damaged back. It also sleeps cooler than the Rhapsody breeze. I love the feeling of the temper foam, and the coils enhance the ability to roll over, and move easily on the mattress. I'm hooked! The pro smart base is exceptionally nice in that it provides the lumbar support and newer sleep technology. The only negative is the inexpensive feel of the remote. My Ergo base remote has motion "wake up" backlighting. The Pro Smart remote requires a flash light to see which buttons to push, before the back lighting comes on, and very quickly goes off (almost instantly.) other than the remote issue, I love my new bed!!

This is our second Tempur-pedic mattress ,our first one we bought 16 years ago ,when they first came out & all it had was one thick piece of foam & as for me i didn't see anything wrong with it ,but my wife was having back problems ,so we bought the Pro-adapt firm & now she has no more back pain ,not everyone will like the firm mattress ,but we are very happy with it.We looked at other brands, but we kept coming back to the Tempur-pedic,it is higher than our old mattress ,but we are getting used to it.

I like the feel of the mattress and its support. I have the Tempur-Pedic ProAdapt Medium Hybrid California King. Before purchasing I read comments regarding "sleeping hot" but I did not take them seriously. If you purchase this mattress I believe that you will feel the hotness as I am awaken by it numerous times during the night. Again, it a good mattress with a wonderful feel to its sleeping surface but it is the "hotness" that ruins it for me. I recommend this product but with the aforementioned provisos. Pretty unhappy now and I don't know what to do.

I have been using this bed for over a month now. I really love the flexibility it provides to raise on either side, particularly for my consistent reading habits. The firmness helps a lot more for my back support. Sleeping patterns have changed for betterment. In all a great gift for myself.

All the TV ads and hype may be a bit exaggerated. I find my new mattress to be less comfortable than I had hoped. I wish I had asked about a softer model. I got the medium. It is not for side sleepers for sure. It also is not cooler as promised. For the large sum of money it cost, I would have hoped for a nice night's sleep and no aches in the mornings. Since it's still very new, I'm hopeful it will bring more comfort as it gets used more.

This is some of the best money we've ever spent! We also have the ergo frame for the mattress which is great for watching TV. The Zero Gravity button is another bonus. I USE to wake up with a sore back every single morning, not anymore since we got this bed. Only regret is not buying this sooner. We now look forward to hanging out in our bed it's so awesome. It's totally worth the money. Great investment. It reallt is life changing. Who doesn't love sleep? This is the Ferrari of beds. Get one.

[This review was collected as part of a promotion.] Seemed quite firm even after trying all the break in techniques offered. Swapped it for a Soft but that still seems firmer than we are used to. For the price, we should be able to swap more that one time and without the $175 fee.