Tempurpedic stands behind their product and customer satisfaction. We are pleased with how the company followed through on their promise to stand by us when we had an issue. This enhanced our confidence in recommending the product to our family and friends and this resulted in a relative purchasing the same product this week. Thank you for listening to us as your customers who put their trust in you when we purchased your product.

The warranty process is too difficult. Having to lift mattress take pictures etc is ridiculous. Our bed was put in protective cover sheets spread and had to strip. I'm 87 years old and had to get help to come to my home just to register. Called to register on phone. I was informed not an option. Ridiculous

Very pleased with our mattress. It is everything that was advertised and more. Comfortable, supportive, --perfect!. The price was excellent. Delivery and set-up was done by professional staff and it was on-time (as scheduled). We are happy all around with everything!

[This review was collected as part of a promotion.] Bed delivered in a timely fashion and set up in bedroom by shipping company. We checked out the pro adapt at a local furniture store and decided that the firm has just the right amount of softness for us. We compared it to the medium pro adapt which we thought was too soft. All said and done, the firm that we ordered directly from Tempur-pedic has absolutely no softness unlike the one that was in the local furniture store. It is like sleeping on a rock!

[This review was collected as part of a promotion.] This mattress is a little too soft, difficult to get in and out of and unfortunately too warm to sleep in...I have to keep the temperature very low in the house while sleeping. The adjustable base is a nice added feature and the pillows are very nice. I will be returning the mattress.

[This review was collected as part of a promotion.] Split King with adjustable base: Excellent comfort whether sleeping, reading, watching TV, etc. Definitely worth spending the extra to get the Ergo Extend Adjustable Base so that when you adjust to a more upright position neither you or your mattress slide down toward the foot of the bed. And the mattress does not sleep "hot". (We had the original Tempurpedic mattress for many years and loved it, but decided to upgrade to the adjustable series, which is excellent.)

[This review was collected as part of a promotion.] I recently brought an Pro-adapt firm mattress, this product is very comfortable than any other mattress that i used before. For me, it does help my back pain because I been having back pain for a long time. This products does help me support my back while i'm sleeping on it. I would recommend this products to my friends and family.

My husband and I had slightly different needs and both had been experiencing a lot of trouble sleeping until we got our Tempur-Pedic ProAdapt Medium Hybrid mattress. We wake up well rested with no more stiffness! Wish we had bought it a long time ago!

We have never had a tempurpedic before and really wanted to try one, but didn't want to shell out as much money for the other models. We opted for this bed in a box based on the tempurpedic name and reviews. So far, we find it very comfortable and it is just the right firmness. We have slept so much better on this mattress, then with our prior mattress. I also don't get woken up as easily when my husband moved in the night. Definitely recommend!

We just got our mattress delivered today and cannot wait to use it for the first time! I know we need to give it about 30 days to fully adjust and be comfortable, but so far it looks and operates well! We haven't been sleeping well at all for days now and I know it will be a wonderful experience!