[This review was collected as part of a promotion.] Very happy with our pergola. So much better than an umbrella on our deck by the pool. The wind can get kind of gusty here. No more dealing with umbrellas and we have a nice place to get out of the sun.

I not only gave it 5 stars for quality but also for customer service. We had to columns that had split at the bottom. My husband was concerned as they were the wait bearing columns. He called on a Saturday late afternoon expecting to get a recording. They answered and said they would send both columns right out. On Monday we received the notification that they had sent them FedEx 2 day. This was not expected. We had to get in touch with them with 2 more questions… my husband emailed at 11pm and had a response by 9:30 the next morning. We will be buying another gazebo to cover our deck. The quality is excellent and the instructions are thorough. My husband would rather read the instructions but when he didn’t understand something the app walked him through it. My husband takes his time but the picture shows the progress right now. We highly recommend this company and their products. Just save us a 20x12 for our deck when we need it lol Thanks VP

[This review was collected as part of a promotion.] I bought this in the spring of '23. Took me a few days of working on it for an hour or two here and there to get it completely put together. Definitely a lot of parts and materials, but the assembly is pretty straight forward. I bought this gazebo as I live on top of a wide open hill in Western New York so the winds and snow are substantial. Wanted a gazebo that would last and take the weight of the snow and high winds. Going into the first winter with it so can't comment yet on the snow, but I have no concerns. This Gazebo is build very well with high quality materials. Worth every penny!

This gazebo is well engineered and awesome for our patio in Florida. There are a lot of parts and can be a bit overwhelming at the beginning but follow the instructions to the tee and it all comes together nicely. Allow plenty of room to work and put all your hardware on a big table. Being in Florida I did add additional support by installing 4x4x8 post with 30" in concrete and used 5" lag bolts at the bottom and at 5' high.

Absolutely love my gazebo now that it is together. Assembly however was extremely challenging. There is probably 100 pcs of cedar boards and 500 plus screws and other parts. The markings on the boards are small and faint on the ends of the board. It took me two hours of unboxing and relabeling each board with painters tape and a permanent marker. This up front work saved many many hours searching for parts. It took quite a bit longer than the suggested 3 people/10 hours. You need at least 3 strong people for the roof assembly but the more the better. The end result however is an excellent quality gazebo that I believe will last a very long time. This is much nicer than the ones you typically see in the big box stores. My husband did say he would hire out assembly if there was a next time, lol!

We purchased this through Sam's Club. The main reason we went with this brand is that it is rates for 100mph winds. The other brands were farliwe, often only in the 40mph range. We live in Florida so this is especially important. My husband built it largely by himself, got some help from a friend to lift certain sections. The one downside is that there are no accessories sold specifically for this model, such as a bar counter or screen kit.

I bought this to add to our concrete patio by our pool, have had so many compliments after hosting 2 party’s so far. The shade is perfect for most of the day, until the sun moves down further. I bought a sun shade and installed that to the side for additional shade towards the end of the day. Gazebo can be installed in 1 day if you have at least 5-6 helping and a couple of people that know what they are doing. Organizing wood pieces and hardware is a must for smooth installation if doing yourself. Overall very solid wood structure, a few wood pieces were delivered warped with a small bend but they still installed and worked fine. Would recommend and consider buying another one in the future.

I purchased this back in March and got it last Wednesday. I completed it today ,with everyone trying to go cheap on their product I was very impressed with the quality of the material. The instructions are very easy to follow I laid out the material as instructed and everything went smoothly.The only thing I needed help on was installing the roof pieces.I was only short 14 1/4 flat washers which is impressive considering the number of pieces with this product. I called and they are sending me some flat washers, I went to the hardware store and got some and painted them black I. Order to complete it today the person I spoke with was very knowledgeable and courteous.

I was very impressed with the quality and craftsmanship. YOU NEED TO FOLLOW THE DIRECTIONS CAREFULLY, and if you do you will be very happy with how it goes together very well. I did have a few questions along the way and I called the 800 number any got someone right away and they were very helpful. Very happy with the Gazebo!

[This review was collected as part of a promotion.] We bought this on Sams club website took a few weeks to get delivered. Took us a week to put together working on it in the evenings after work. It takes at least 3 adults to put on the roof. Very happy with the end product.