I needed replacement parts on 2 items. I spoke with Payton and she asked what I needed and where to send them. How great that is where I was not challenged on what happened. It is rare today to talk to da friendly and helpful customer service agent who I'm sure is reflecting the attitude of the entire company. I would highly recommend products from Backyard Discovery.

[This review was collected as part of a promotion.] Added a 16X30 deck in the back yard, and then topped it off with the 14x10 Gazebo. Took a weekend with a couple of friends to put together but very happy with this. Added an outdoor fan and light and makes for a great place to get out of the sun and relax. Would buy Backyard Discovery products again.

[This review was collected as part of a promotion.] This thing is able to cover a large table the whole family can sit under. Very solid construction as well as good looking wood and metal accents. Electrical outlets along one of the post is a great feature for decorative lighting or a tv!

I purchased this in August of 2022 at a local Sams. Thought it would be a great addition to my stone patio. I used it almost daily as I installed a fan inside of it with shades for the sides that are in the direct sun. I also bought a small propane heater to use it in cooler temps. Great for watching baseball and enjoying the nice fresh air.

[This review was collected as part of a promotion.] My wife and I assembled the gazebo over a period of 3 days. Watching a video with organization recommendations was very helpful. As noted in the very thorough instructions, positioning the roof panels requires additional help. In the end, you have an extremely attractive and rugged structure. It’s a bargain if you are comfortable with the assembly, or if you can contract the assembly for a reasonable price.

We had been wanting a pavilion type cover for several years. We had several estimates, but just didn’t want to pay the price! When we came across this jewel and were impressed with the fact that the wood is cedar, we decided this is the one! We had it installed this past summer and absolutely love it! We did have to have help putting it together, but boy was it worth it! We are pleased with the look, the finish and the quality! People that visit always comment about what a good addition it is to our backyard!

[This review was collected as part of a promotion.] We got this to cover a portion of our back patio and absolutely love it! I would say the directions are relatively easy to follow however multiple pieces of the roof were warped causing me to get the saw out to correct the overhang specifications. Roof assembly is without question a 4 person job - unless you are really trying to risk safety (I build all the time and am good with carpentry). Other than the building concerns the finished product is excelllent, looks excellent

The assembly of the product has very little tolerance for error and field conditions. Roof panels do not overlap with wide seams. I have a concern for when it rains that water will drip through the seams. Further the fact that the entire process requires assistance of others to install is a downfall in my opinion. Assembly of the roof in four units that each require lifting is not a good idea. The units are very heavy and lifting is awkward and not safe for a 16ft section. The roof should be considered to be assembled in place. Hardware is a low grade steel and should be replaced/ upgraded in key areas such as where the roof sections combine. Overall the unit has a nice look but could benefit from another person or review assembly by a single person.

We are very please with this product. We live in a very high wind area, and I was sick of replacing umbrellas every year. The style blends well with our home, and provides great shade for summer dining in the terrace. We hired people to assemble it, and they assured us this was much higher quality than they were used to assembling. Highly recommend!

[This review was collected as part of a promotion.] Takes definitely more than one day to put together. Loved the pre-drilled holes. Remodified the roof trim to underneath the tin roofing instead of over the top. Pieces of lumber need to be marked a little better. Though now that it is complete it adds more appeal to our yard.