Would have been a five except for installation part. Got a refund, which was prompt, due to problems in dealing with the 3rd party company. The quality of the gazebo is excellent but expect a solid weekend to put it together with 3 people. Parts are bagged according to steps and the instructions are clear and detailed. Follow the directions and take your time and you will have a really nice structure to be proud of. Be sure to note that the gazebo comes stained but lacking a preservative coating. I went with a darker stain/preservative and it looks great! So bottom line is I would buy again.

I bought this 14X10 Barrington gazebo about 1 month ago. It was delivered in excellent condition. I had 1 roof corner ridge cap that was bent and did not realize it until I came to that instruction since it was wrapped in plastic and stacked. However, I put that ridge cap in the back of the gazebo so it can't be seen. The gazebo went together very well. The cedar was all in very good condition and all the holes were in the right places. The roof was the biggest challenge. I put the roof sections up with the help of my wife and daughter. My biggest challenge was the ridge cap channel. The roof sections did not come together like it should have for smooth insertion of the ridge cap channel. One roof section is higher than the other and the channel could not be properly installed - it comes out on one side about half way up the roof so, I added some extra screws to make it hopefully stay. I would have given it a 5 star if the roof ridge channel went smoother. I placed this gazebo on 4 cement pads that all went 45 inches deep beyond frost line. I sealed the gazebo with oil based sealer which went on very nicely.

Bought this item to put up next to my camp. Seems very sturdy and looks fabulous. We get a lot of wind next to the water so we bought it for the wind rating. Directions were not so were good. The blue film on all the metal pieces was a nightmare to peel off. I think that’s what took us the longest peeling off the blue film. Overall after many hours of construction I am very happy with my purchase. The price was right and all the pieces were cut to size already.

All the boxes came very quickly and had no damage. Assembly was straight forward and the instructions were clear. I had one issue and Backyard sent a new part within 3 days,. Great customer service! The metal roof panels were slightly bigger than the instructions stated, but everything went together well. Pay attention to the instructions that say you need 3 people for lifting up the roof. The gazebo looks beautiful!

shipping went well they were able to unload the gazebo onto my trailer so I could take it to my cottage to put it up. For the most part the instructions for assembly were clear with a couple of minor exceptions. It did take two of us way more than the 12 hours stated in the directions (closer to 30 hours) but it went quicker as time went on. Overall a good experience to build and it looks great finished.

We really love our Gazebo. I can't say there weren't a few challenges putting it all together but having a construction background did help. A few pieces came in damaged and customer service was incredible and got the replacement parts to us very quickly.

So glad we purchased this gazebo. It was a challenge to assemble but everything was clear between the paper instructions and the Bilt app. Using both helped us confirm a few tricky assemblies with the roof panels. We did it with two people until the roof panels went up. Four is just right. Having several ladders was ideal. Best to watch the video and sort out the hardware and lumber by number before you plan to do the build. It turned out beautiful, smells wonderfully of cedar, and we began using it immediately. Two trim pieces had some plastic packing melted on them that we couldn’t remove. I emailed customer service and they were replaced immediately. Shipped within days. No regrets here. Highly recommend!

The gazebo came on time and the boxes were in perfect condition. We ultimately decided to use an outside installation company after realizing the roof was more complex and heavier to build than we first anticipated. We are thrilled with the completed project though we continue to look for ways to add mosquito netting.

The gazebo looks nice and appears to be of good quality, but we paid for the assembly services and they won't anchor it to our patio. The man doing the assembly says it isn't in his contract, but can't show me a reference and there is nothing on the Sam's or Backyard Discovery websites saying they won't anchor a gazebo. I would have paid somebody else to do it if I knew Backyard Discovery wouldn't finish the job.

We received the boxes to put this together and the base was easy to put together. We are not skilled in putting these together and the roof structure was complicated as some details could have been better explained in the 78 pages of instructions. It took 2 people two weeks to put together. You need at least 3 strong people to put on the roof and adjoin the roof! Overall if appears to be a good product!