I needed replacement parts on 2 items. I spoke with Payton and she asked what I needed and where to send them. How great that is where I was not challenged on what happened. It is rare today to talk to da friendly and helpful customer service agent who I'm sure is reflecting the attitude of the entire company. I would highly recommend products from Backyard Discovery.

I had the gazebo assembled in September. The crew that put it up worked quickly and did a great clean up job. The gazebo is very functional and receives so many compliments on the look. It is extremely sturdy and provides great shelter from the Michigan elements. It is nice to be able and sit outside even when raining.

[This review was collected as part of a promotion.] I bought this gazebo about 6 months ago, and it has truly changed how I feel about my backyard. The family certainly wants to spend time outside while dad grills and even on the cold West Virginia winters we are hanging outside. The gazebo was priced well and the wood smelled beautifully when we opened the boxes. It took my husband and neighbor 3 full days to put up but it was bonding bro-time, so they took it slow while sipping beers and eating pizza. The gazebo is really heavy which is great for the wind gusts of WV, and we have mounted a fan, and some sun curtains to enjoy the time outside all year round. I 100% recommend this brand. No pieces were missing or broken and the instructions were thorough. It was a cool experience for everyone, even the neighbors come hang out in our little concrete pad of heaven.

[This review was collected as part of a promotion.] This Gazebo was a replacement for 25+ year old gazebo. My wife and I with some assistance from the grandson were able to assemble this in one weekend. The instructions were very straightforward and components were mostly manageable from and assembly and with perspective. Yep we utilized the grandsons strength and height to get the roof assembled and in position. All within our expectations and abilities. It adds some beauty to an already beautiful view.

I bought this gazebo last summer ( 2022 ) and it has surpassed our expectations completely. Hard rains with 60+ mph winds, Snow sitting on it for a month plus and it hasn't budged. Its not even bolted down. We added a ceiling fan, Tv with drop down mount and all the accent lights. My wife loves it and if she is happy , then I am happy. The installation from Goconfigure was awesome. They showed up on time and I was ecpecting it would take a solid day with 2 guys to build it. Nope, about 4 hours. They knew what they were doing. Well worth the money for both the gazebo and the headache of installing it. I'd do it again 100x . I did my research when it came to a gazebo that would last. After all of the wicked weather we have had in the last 8 months it still looks like its brand new. Cant say enough!!!

The gazebo is very sturdy and looks nice the pre drilled holes are not always exactly where they should be and you will need to drill some that werent drilled out clean. it woukd be well worth the 650$ for installation as we spent about 20-25 hrs assembling this. overall i am happy with the finished product and it seems like it will withstand the new england winters.

[This review was collected as part of a promotion.] This is our second gazebo purchase because we bought one for our previous home and it was so perfect that we added one to our new home. The kits are easy to assemble and are very durable which makes them an affordable option for backyard shade and protection for patio furniture. With the gazebo, we are able to spend so much more time outside!

[This review was collected as part of a promotion.] We purchased this Gazebo for our very small backyard and it instantly become a focal point. Since placing in our backyard, we have spent so many days and evenings enjoying its shade and cover. We now enjoy rainy days!

[This review was collected as part of a promotion.] After years of not enjoying our porch because of the heat, this Gazebo has made all the difference in our outdoor time. It is not only well made, but is beautiful. We have added. TV, lights and an outdoor fan. Our back porch has become a whole new “ room” to enjoy.

[This review was collected as part of a promotion.] Very Happy with Gazebo looks sharp and solid, Make sure you have plenty of help and lots of free time as this was difficult to put together with 2 people. In retrospect, I wish I hired someone to assemble. However love my gazebo