Despite shipping delays this is a great gazebo. We did the installation ourselves if your handy and have the correct rooms it isn't so bad follow the instructions that were very clear and you will be fine however it did take me and my husband about 4 days to complete we worked on it a little at a time. The roof most definitely needs 3 to 4 people. But once it was done I'm completely satisfied with it tons of compliments also the power port is a well added bonus.

We bought this a little over a month ago and couldn't be happier. Everything about this gazebo is above and beyond expectations. To begin with it is absolutely beautiful and looks amazing in our space. The quality is outstanding, It is made solid cedar and the craftsmanship is excellent. we had it installed on a16x18 slab with the angled roof it fits nicely under the soffits of the house. We also feel that this was a excellent value. This will add beauty to our backyard for many years to come

[This review was collected as part of a promotion.] This thing is able to cover a large table the whole family can sit under. Very solid construction as well as good looking wood and metal accents. Electrical outlets along one of the post is a great feature for decorative lighting or a tv!

Let me start off by saying the Gazebo looks amazing and is very sturdy. I used both paper and the app directions while putting this together and I thought they were very clear and easy to follow. A big lesson learned was to set every little baggie of screws, bolts and washers in a way that makes them easy to find. Do the same with the boards. That is the most time consuming part. Finding which board, screws and washers go together can be super difficult if you aren’t organized. Now for the bad: my set came warped. I haven’t seen wood this warped before. Having to ask for them to send me replacement boards cost me DAYS putting this together. Luckily they have great customer service. It was a major frustration of this project. Some of my roof panels didn’t seem to line up even though they were square. This was do to warped boards not aligning with the purlins. I’m happy with the end result… once i get my new ridge cap because i had a bent one…

[This review was collected as part of a promotion.] This took us 4months to complete by ourselves because we only had help on weekends from family it took 3-4 people to put together so if I had it to do again I'd pay to have it assembled by a contractor It still isn't finished because we need to put the trim on

Pretty easy to assemble. Definitely need 2 strong backs and 1 helping hand to set the roof pieces into place. Download the BILT APP and that will help tremendously. Read the directions and watch the App video, multiple times to get familiar. Put everything together exactly in the order in the directions. I accidentally skipped a step and had to go back and start over. Put this together by myself other than hiring the 2 strong backs to help put roof on. 2 THUMBS UP

I picked this product because of its high weight rating (we get snow), and its beautiful style, and it's good price compared to the competition. The best part I found out after the freight company damaged some of the product during delivery and I got to work with customer service. The rep I got was Mae Donovan and she was outstanding! Very friendly, very helpful and very fast. It only took 2 minutes for her to pull me up in her system and tell me she could exchange any parts no problem, no questions asked. It could not have been easier. She sent me an email so I could add part numbers and send it back. The new parts were immediately ordered for me and shipped quickly.

Bought this with the installation. The installers were quick in building it and the installation cost and time were reasonable. The gazebo looks nice and is sturdy. Hung lights on the perimeter as well as the inside of the gazebo and it looks grea. The only downside is that the clip to the cover for the power plugs broke during installation. It's very fragile and I think they could've done a better job designing that to make it more durable. The cover just does not close well and locked in the close position. Otherwise, it's a nice looking gazebo and it's done well in the heat and the rain so far.

Had this 20x12 Barrington installed over the summer. It looked like the most sturdy model I could find. I had it anchored to a concrete patio. It had zero damage through hurricane Helene in 2024 (Cat 4). The eye passed right over our location in Valdosta, GA. Extensive damage to many homes and businesses but this thing had no issues. Metal roofing was perfect with no swaying or leaning to the structure afterwards. I am very impressed.

Very nice product, but do yourself three favors. 1) Download the BILT app. This helps clear up any doubts you have about how things go together. You still have to pay attention to the details of the instructions! 2) Don't get in a hurry. Make sure you take the time to make sure the parts are properly aligned before tightening things down. This will aid in proper fit in subsequent steps. 3) Have plenty of room to lay out the six cartons that this unit comes in. I was killing myself trying to make sub-assemblies in one side of my garage and digging through boxes while it poured down rain outside. Also, it's really nice to have help. It DOES TAKE THREE PEOPLE to install the roof panels. After some struggles, still Very happy with this piece.