Customer reviews for Bentgo 4-Piece Deluxe Set With Insulated Lunch Bag, Ice Packs & Bento Classic

Customer reviews for Bentgo 4-Piece Deluxe Set With Insulated Lunch Bag, Ice Packs & Bento Classic for

Bentgo 4-Piece Deluxe Set With Insulated Lunch Bag, Ice Packs & Bento Classic

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4.5 out of 5 stars

stars423 ratings371 reviews

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Sep 22, 2024

5 out of 5 stars review

Verified Purchase

Stylish for high shcooler

Great product so far and easy to clean

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Mar 15, 2026

Anonymous

5 out of 5 stars review

Verified Purchase

Decent

Perfect to carry lunch box horizontally. No need to work about leaks.

Review from Bentgo

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Mar 6, 2026

Lynne

5 out of 5 stars review

Verified Purchase

Happy so far!

Good quality, would like if it had a pocket for the ice pack.

Review from Bentgo

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Oct 27, 2025

Hane

4 out of 5 stars review

Verified Purchase

Bentgo Deluxe Lunch Bag

The Bentgo Deluxe Lunch Bag is an efficient way to carry the Bentgo Modern Lunch Box. I would prefer an interior that wasn't plastic coated.

Review from Bentgo

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Jan 4, 2026

David

4 out of 5 stars review

Verified Purchase

Nice…

This is good quality lunchware. Great as a gift too.

Review from walmart.com

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Aug 22, 2025

Bern

4 out of 5 stars review

Verified Purchase

Nice

Nice. Not as big as I thought, but that’s on me because I didn’t look at the dimensions until after I ordered.

Review from Bentgo

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Sep 16, 2025

Mompatt

3 out of 5 stars review

Verified Purchase

Too big

These won't fit easily into a backpack not designed to be put in anything but ok if you carry it separately. Not kid friendly but could be good for an adult using it for work.

Review from Bentgo

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reply from Customer Service

Hi Mompatt, Thank you for taking the time to share your feedback on the Bentgo Deluxe Lunch Bag. We’re glad you see how it could be useful for work, but we understand your concern that it’s not the most kid-friendly option and can be tricky to fit inside a backpack. The Deluxe Bag was designed with extra space and durability in mind, which makes it better suited for carrying separately. If you’re looking for something more compact and child-friendly, we’d be happy to recommend other Bentgo bag options that may be a better fit for your needs. Please feel free to reach out to us at support@bentgo.com or 714-668-0300, and we’ll gladly help you find the best match. Thank you, Jessica Bentgo Customer Support

Aug 15, 2025

Sonya

2 out of 5 stars review

Verified Purchase

Lunchbox doesn't fit

Seems fine but the stainless steel lunchbox doesn't fit. Should really make it clearer which container fits into what bag.

Review from Bentgo

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reply from Customer Service

Hi Sonya, Thank you for your feedback. We’re sorry to hear the stainless steel lunch box didn’t fit your Bentgo Deluxe Lunch Bag as expected. We appreciate your suggestion and will work to make sizing details clearer for our customers. If you’d like, we can help you find a lunch bag that’s a perfect fit for your container. Please reach out to us at support@bentgo.com or (714) 668-0300—we’re happy to assist. Thank you, Jessica Bentgo Customer Support

Mar 1, 2026

regan

1 out of 5 stars review

Verified Purchase

Missing Parts

This is listed as a lunch box set, but I only got the lunchbox and nothing else. Not only that but the lunchbox came smashed. Now I have to go out of my way to return this item. Very frustrating, would never purchase from this seller again!

Review from walmart.com

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reply from Bentgo

Hi Regan, We sincerely apologize for the experience you had with your order. Receiving broken items and missing others is not the standard we uphold. We’d like to make this right for you. Please reach out to us at 1-657-275-3738 or support@bentgo.com and we’ll work to address your concerns and take care of your needs. Your satisfaction is very important to us, and we’re here to help! Thank you, Jessica Bentgo Support

Sep 9, 2025

E Laforest

1 out of 5 stars review

Verified Purchase

Not good

I recently tried using this product, and I have to say, I was really disappointed. The lid just won't close properly, which made for quite the mess. When I packed my lunch, everything ended up scattered everywhere! My salad turned into a chaotic explosion, and nothing stayed where it was supposed to. It's definitely not the solution I was hoping for!

Review from Bentgo

Helpful?

reply from Customer Service

Hi E Laforest, Thank you for sharing your experience with the Bentgo Classic Lunch Box. We understand how frustrating it can be when the lid doesn’t close properly and food ends up spilling. A helpful tip: make sure the lid is fully aligned with the tray, the strap is use. If it’s still giving trouble, we’d love to help troubleshoot and ensure your lunch box works as intended. Please reach out to us at support@bentgo.com or 714-668-0300. Thank you, Jessica Bentgo Customer Support