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Customer reviews for Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress for
Serta Perfect Sleeper Ocean Luxe Firm Pillow Top Mattress
4.6 out of 5 stars
stars54 ratings54 reviews
  1. 5 stars87% (47)
  2. 4 stars4% (2)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star7% (4)
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Showing 1-10 of 54 reviews
Mar 8, 2026
Michele S
5 out of 5 stars review

So far so good

Just got the mattress but last 2 nights I slept very good

Review from Serta
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Feb 7, 2024
rociogalindosantamar
5 out of 5 stars review

The best for comfort and rest

[This review was collected as part of a promotion.] One of the best mattresses in terms of comfort and rest. I suffered from back pain constantly due to my work, that and the fact that I did not use the right mattress increased my back and neck problems, when I started sleeping on the serta mattress my back problems improved a lot, it is firm but not too firm and With the pillowtop it feels soft to the touch, its design is elegant and the height is appropriate for a person of average height, as it makes it much easier to get into bed and have a proper night's rest. We are in love with this mattress, I highly recommend it.

Review from influenster.com
Helpful?10OS76WQMQD113617612104
Feb 2, 2024
camilleymarie
5 out of 5 stars review

Great Mattress

[This review was collected as part of a promotion.] I’ve had my mattress for 10+ years, so I was due for an upgrade. Very pleased with the new pillowtop mattress by Serta. It’s a perfect balance between soft and squishy and firm. Great for couples that have different mattress preferences. Providing the softness I love, with the firmness my fiancé prefers.

Review from influenster.com
Helpful?10OS76WQMQD113617612104
Feb 1, 2024
alondraj12
5 out of 5 stars review

Firm and comfort

[This review was collected as part of a promotion.] Total relaxation firm and comfort while I sleep has a good quality fabric that soft and fresh to touch and warms up while.you rest is something that i needed thankyou for the opportunityto tryitout!!

Review from influenster.com
Helpful?10OS76WQMQD113617612104
Feb 10, 2024
scarletfever
5 out of 5 stars review

Goodbye Back Pain, Hello Deep Sleep

[This review was collected as part of a promotion.] The most impressive aspect of this mattress is it's firm comfort. It provides excellent pressure relief, especially for my hips and shoulders as a side sleeper. I also find it very conforming and supportive, allowing me to easily switch between sleeping on my side and back throughout the night. Since using this mattress, I've noticed a significant improvement in my sleep quality. I fall asleep faster, sleep more soundly through the night, and wake up feeling more refreshed. This could be due to the combination of comfort and support, or the cooling properties of the Ocean Luxe material. As someone who occasionally experiences back pain, I'm happy to report that this mattress has helped alleviate it. The firm support seems to cradle my spine well, preventing any aches or stiffness in the morning. Although I tend to sleep hot, I haven't found myself overheating on this mattress. The Ocean Luxe material seems to breathe well and dissipate heat effectively. I've owned several mattresses in the past, ranging from budget-friendly options to traditional innerspring models. This Serta Perfect Sleeper is by far the most comfortable and supportive mattress I've ever slept on. The combination of plush comfort, firm support, and cooling features is truly unique and has made a noticeable difference in my sleep quality.

Review from influenster.com
Helpful?10OS76WQMQD113617612104
Feb 7, 2024
racheld52
5 out of 5 stars review

Amazing bed

[This review was collected as part of a promotion.] I received this serta perfect sleeper oceam luxe firm pillow-top complimentary. This serta perfect sleeper lives up to its name it is a perfect bed to get a great night's sleep on I immediately noticed how soft and comfortable it was and felt absolutely amazing when I woke up no more back pain no more tossing and turning. The pillow top feels like you're in a cloud The plushness of the mattress provides cushioning and support I love the height on it also. It has a 825-density wrapped coil system for support, lumbar gel support for the lower back and hips and gel memory foam to help fit your body it's a perfect fit you don't sink into the mattress. The overall quality of this mattress is amazing and is cooling to the touch I have gotten some of the best night sleeps on it I would absolutely highly recommend it.

Review from influenster.com
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Jan 24, 2024
ChicagoMarge
5 out of 5 stars review

Great features, look, thickness and comfort!

I bought this mattress a month ago, and I'm so happy I did! The whole process, from delivery to setting it up in my room, to sleeping on it that very night, was simple and hassle free. The thick and luxurious feel of this mattress gave me a comfortable and cozy night's sleep. It is a well-balanced combination of firm and soft at the same time. When the bed is all made up, the mattress is the perfect height and thickness for a wonderful look in any roomm. I highly recommend the Perfect Sleeper Oceam Luxe Firm Pillow-Top.

Review from Serta
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Feb 2, 2024
martinbrosmama
5 out of 5 stars review

Better night sleep!

[This review was collected as part of a promotion.] We were in need of a new mattress. Our mattress before this one was also a Serta. We had 6 plus good years with it but it was starting to hurt my back. My fiance is thin whereas I am plus sized so the weight distribution was not the best for it. My side was starting to sink some since more weight was on its side. They are heavy mattresses so rotating them is not an easy task. With the pillow top, flipping it over is not really an option. The first night on our new mattress, I felt an instant change. I didn’t wake up sore, tossed and turned a lot less and felt refreshed. Our old mattress gave us a lot of good years and I expect the Serta name to continue to give us quality sleep. *I received this mattress courtesy of Serta and Influenster to try out and give my honest opinion about*

Review from influenster.com
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Sep 23, 2025
Henry M
1 out of 5 stars review

Sunken in

Within a couple of months the mattress sunk in

Review from Serta
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Jun 14, 2025
Buyer
1 out of 5 stars review

Don't buy unless you want back pain

This mattress will torture your back and neck. I wish I could take it back. Terrible sleeping experience on this mattress. I can't say enough bad.

Helpful?10OS76WQMQD113617612104
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!