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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 801-810 of 7,071 reviews
Jul 29, 2024
Itztecolotl
5 out of 5 stars review

Great Earbuds

[This review was collected as part of a promotion.] These earbuds are a great choice if you're looking for something with great audio and comfortable fit. I purchased these a while back and they have never failed me once. I lost them before and was able to track them with the app.

Review from Samsung US
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May 11, 2024
Sippawits
5 out of 5 stars review

Best yet for me

[This review was collected as part of a promotion.] I do a lot of outside work with loud machines running so I needed earbuds that would block out the noise and still be comfortable to waer all day. These things are great for that! And if I ever lose track of them I can easily find them with the samsung find app. I've been using these buds since them came out and they still sound and work like new.

Review from Samsung US
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Jan 7, 2024
Rnyc
1 out of 5 stars review

Don't buy

Frequently looses sound in both ears. Sent it back to Samsung support 2 times. Both timrs they send it back workung perfectly, and within 2 weeks the same problem. 95% sound loss in both buds. They should issue a refund or free upgrade. These are total garbage.

Review from Samsung US
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reply from Social Commerce

Hi there Rnyc, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We empathize with how important your buds are to you on a daily basis. We have provided a few links to articles to help you troubleshoot this difficulty. The first link is to help ensure your buds are clean and clear from debris that can cause the audio to be diminished. We have also included a separate link for further assistance if this does not resolve your audio volume. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Jul 25, 2024
Srvaperschik
5 out of 5 stars review

Love my headphones

[This review was collected as part of a promotion.] I love my galaxy buds 2 pro! They have a nice glossy light purple color and are quick to charge regularly or wirelessly and they hold a charge for a very long time. They sound phenomenal and also have many features im a huge fan of!! Can't wait to upgrade to the new galaxy bud 3 pro to see what's in store

Review from Samsung US
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Jul 29, 2024
Chevyrider85
3 out of 5 stars review

Great but not the best

[This review was collected as part of a promotion.] Seeing I do not know how to properly use Galaxy ai with this series of buds ; I will now research and update at a later time. These buds are forevermore impressive than previous version, however majority of the like function of other buds have been removed. One function is the ability to chirp and find buds when misplaced. In a previous version of buds I still own and use daily when I can't locate my buds 2 pro. Given smart things can pin point location the chirp function puts the bud right in your hearing distance making them easier to locate. The compability of the buds with other Samsung devices have also diminished as I can't travel as far from my device with the buds 2 pro. As stated I will research and update my review pending performance of galaxy ai function while wearing my buds 2 pro and update. Until than Go Samsung as you have been my familiess' go devices.

Review from Samsung US
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reply from Social Commerce

Hey there Chevyrider85, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important specific features of your device are to you every day. We have provided a link to the full device manual to help you discover all of the capabilities of your device. These earbuds do have the "Find My Buds" feature to help you with the chirping. We have also shared a link to the Samsung Support Team if you have any questions or any features of your device are not meeting your expectations. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 15, 2023
Lexie Dee
1 out of 5 stars review

Severe ear irritatation and infection

I bought these and traded in my buds+. To be honest I regret trading my old buds because now i have no backups. Since I have started wearing these a few weeks ago my ears have been irritated and itchy where the plastic part lays just inside the ear. I thought maybe it was my preggo hormones since I have sensitive skin, but upon digging further online I see others have had this same complaint. I do not know of any allergies to silicone but I certainly have a Nickel allergy and these buds have nickel in them. I am not sure why if others complained about this woth the Bud+ pro, why Samsung didn't remove this flaw. I now have a nice, pretty lookin pair of buds I simply can not use! A complete waste of money and cause of discomfort. I have not been able to get them to stay in correctly either, prior to the irritation Issue. The outside of my ear lobes are raw and scaley now from these buds. I tried cleaning them and same result.

Review from Samsung US
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reply from Social Commerce

Hello Lexie Dee, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand your disappointment with the allergic reaction you experienced and how excited you were for new buds. We have included a link to the Samsung Support Team. They can speak to you about the allergy and review any options that may be available to you. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Aug 26, 2024
DriftGr86
5 out of 5 stars review

Some of the best headphones on the market.

[This review was collected as part of a promotion.] I went from the first Galaxy buds Pro to these and wow what a difference in Sound Quality and battery life. These are worth every penny. If you aren't into the new design of the Buds 3Pro, these are keepers. A Perfect set of earbuds.

Review from Samsung US
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Apr 29, 2024
0hY34h
5 out of 5 stars review

Great sound

[This review was collected as part of a promotion.] I used them for weight lifting, running and before my wrestling matches so I could concentrate and the active noise cancelation feature further increased my already positive opinion of the buds and I also used them when studying which they did help alot in aswell.

Review from Samsung US
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May 14, 2024
Hynlerin
5 out of 5 stars review

Excellent upgrade

[This review was collected as part of a promotion.] I purchased these to replace my old buds pro. First use was a cross country bus trip and these were phenomenal for keeping my conversations and content private. Almost a year later I still find them indispensable at my employment regardless of weither or not I'm listening to the news or on a digital meeting.

Review from Samsung US
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Feb 5, 2024
Anonymoose176
5 out of 5 stars review

Great earbuds

[This review was collected as part of a promotion.] I bought these because I wanted earbuds that offer an impressive listening experience, and they deliver. First, I appreciate the level of synchronicity between my Samsung phone and the ear buds. There are some great features available with compatible devices. Second, the Active Noise Cancelling- these do a great job blocking typical noise. Some can get through, but for the most part they function well. Third, the tips- I was not impressed with the typical silicone tips. Upgrading the memory foam tips enhanced the noise canceling. Overall, these earbuds deliver the experience I was seeking.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162