Hi there, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. This device does come with additional silicone tips in a variety of sizes. They are placed in a small cardboard box inside the packaging for the device. We do also have available foam tips that are compatible with this device on our website that may help you get the best fit possible for your device. We appreciate your being a Samsung customer. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Hi Donna... Thank you for your feedback of the Samsung Galaxy Buds2 Pro earbuds. Your thoughts are important as we continue to innovate and improve on our design and functionality. I've attached some videos from our YouTube channel that shows how to best wear your earbuds, along with the some of the amazing features available. Please feel free to reach out to Samsung Support, also below, for further assistance. Thank you for being a valued member of the Samsung family. -Bethany Galaxy Buds2 Pro: How to Wear | Samsung Galaxy Buds2 Pro: Bringing Dolby Atmos to Mobile | Samsung Galaxy Buds2 Pro: 360 Audio Recording | Samsung Galaxy Buds2 Pro Expert Review: Tony Maserati | Samsung Galaxy Buds2 Pro: Active Noise Canceling with Voice Detect | Samsung smsng.us/Samsung-Support

Hi Da Girl, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how valuable the fit of your earbuds are to you every day, and we would love to help you troubleshoot this matter to have the best experience possible. We have provided a link to an article to help you with the placement of your earbuds, and recommend doing a fit test with your earbuds while connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for sharing your thoughts on the Galaxy Buds2 Pro! We're more than happy to see that you are enjoying the outstanding performance of your buds. It's exciting to know that you can close your eyes and enjoy the immersive experience they provide. We hope you continue to have a great experience with your buds. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus