Hi there Jdelfi, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are so happy tohear you are enjoying the audio quality and features of your new earbuds. We would love to hep you troubleshoot the battery and help you maximize your experience. We have provided a link to an article to help you in this endeavor along with a link to the Samsung Support Team to offer assistance at any time if you believe your device is not functioning properly. Thank you for b eing a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Fred H, thank you for sharing your experience with your Samsung Galaxy Buds2 Pro with us. We completely understand how valuable the battery life of your earbuds is to you every day. We would love nothing more than to help you troubleshoot the battery of your device, and have some great resources available for you. We have provided a link to an article about the battery life of your earbuds, as well as a link to the Samsung Support Team. These resources together can help you work towards a resolution for this experience. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Busybeed, thank you for sharing your experience with your Samsung Galaxy Buds2 Pro with us. We are happy to hear you are so pleased with the audio quality of your earbuds. We have provided a link to an article to help you with the placement for the ideal fit, and recommend, as a follow up, performing a fit test in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you would ever like assistance with any of the features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages