Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

Member photos

  • +2281 images
Sort by |
Showing 3,411-3,420 of 7,071 reviews
Jul 29, 2024
Joejoe
5 out of 5 stars review

Best headphones out to-date!

[This review was collected as part of a promotion.] I purchased these earbuds a few months ago and have fallen IN LOVE with them! They're comfortable, easy to operate, and the sound quality is top-tier. I use them everyday at work and the ANC feature is the best that ive experienced so far. The Galaxy-AI integration is a great attribute to the device. I'm excited to see how Samsung will improve upon these fantastic earbuds!

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Aug 27, 2024
Matthew1831
3 out of 5 stars review

Good but not great

[This review was collected as part of a promotion.] I use my ear buds daily. My wife bought them for me as a birthday present. The battery life is good on the ear buds and the charging case. The sound quality is better with the surround sound off. I have tried on several occasions to run with my ear buds but they won't stay in my ear. To be honest I have a hard I hard time keeping the ear buds in just walking sometimes. The mic seems to need some work. When I am only wearing one while on a phone call, sometimes people have a hard time hearing me.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi Matthew1831, thank you for sharing your feedback on your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you for a wide range of activities every day, and we would love nothing more than to help you with any aspects that are not meeting your expectations. With regards to the fit, we have shared a link to an article to help you with the ideal placement, and doing a fit test with your earbuds connected in the Samsung Wearables App. For your microphone, we have also shared a link to an article to help you with call features and settings of your earbuds. Lastly, we have provided a link to the Samsung Support Team. If you continue to experiene any of these matters, or have questions you can reach out experts directly through chat. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Oct 18, 2023
Anonymous
1 out of 5 stars review

Less Than a Year Left Earbud Has No Sound

I bought the Galaxy buds pro 2 on December 2,2022 because they are supposed to be water/sweat proof. I work out regularly and put them to the test. Well, here it is October 17,2023, less than a year and the left earbud has little to no sound. No they are saying take it to the shop for repair, how sending a replacement pair. In short don't buy these things if you plan on working out and sweating. They will fail.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hey there, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We can understand how frustrating it can be to have a device that loses functionality over time. The Samsung Galaxy Buds2 Pro have an IP rating of IPX7. We do recommend if you are using them for exercise we recommend ensuring they are clean and dry after to remove any salt and oil from the device as well. We do offer a one year warranty for all devices and have provided a link to the Samsung Support Team if you have any further questions. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Aug 1, 2023
uglyfatjoe
1 out of 5 stars review

Nickel Alergy, Poor Fit, Electrical Interference

What more can you ask for in an expense pair of wireless ear buds. Electrical interference - check! Poor fit - check! Exposing a nickel alergy you never knew you had - check! I was excited when I found out I could trade in my original buds and get the new Buds2 Pro. Out of the box the sound quality improvement and noise cancellation was great. I was happy whilst sitting at my desk. The old buds had an electrical interference issue at very repetitive geographical locations. I've tried multiple Samsung phones and a competitors. I even thought my Samasun watch was the culprit. All things ruled out it turned out to be the buds. The Buds2 Pro did not fix this issue. Normally this would not be a big issue except that the one location is my fron yard which I spend a lot of time in. I have worn my on-ear wireless headphones multiple times in my front yard with zero issues. The Buds2 Pro have a less than desireable fit. No adjustable wings. The 3 sizes of "tip adapters" are fine but still not enough to keep them in my ears. the first time I had to shuffle across an intersection quickly I bud popped out of my ear a nearly wound up in a sewer. The worst issue of all however, making these a paperweight for me, is a nickle sensitivity that I never knew I had. For the first couple of months I had no issues. After a while my ears started to become painful, full of fluid, irritated, flaky skin, etc... I gave the buds a break because my ears were so messed up I couldn't wear them. After my ears healed enough I tried the Buds2 Pro again and things went south but I still had not clue it was from the Buds2 Pro. After letting my ears heal for 5 weeks I tried them again - 15 minutes and the ear pain came back. I stopped using them immediately and by that night my ears were extremely irritated with fluid build up and skin flaking.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Mar 13, 2023
MineMineMineMine
3 out of 5 stars review

Great sound, shallow fit

[This review was collected as part of a promotion.] A regularly used product for listening while working and more so for hands free calling. The buds sounds awesome, but no matter what tips I put on them, includong third party, the design is just too shallow for my ears and they fall out very frequently.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hello MineMineMineMine, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We appreciate your feedback as an opportunity for innovation in our product line and the ability to provide our customers the best experience possible with their chosen device. Thank you for being a Samsung customer, and please feel free to reach out to us at any time with further feedback or questions. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Aug 21, 2023
Norcalhawaii
5 out of 5 stars review

One of the best earbuds yet

[This review was collected as part of a promotion.] The Galaxy Buds 2 are one of my favorite additions to Samsung's lineup. The sound quality is impressive, offering clear and rich audio. The active noise cancellation effectively blocks out unwanted noise, enhancing the overall listening experience. The battery life is excellent, lasting through long listening sessions without frequent recharging.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Aug 12, 2024
LoveCats29
5 out of 5 stars review

Great sound quality

[This review was collected as part of a promotion.] Sound quality is amazing, and the noise canceling works fantastic in loud environments. Which I definitely appreciate especially working in loud buildings in construction. Battery life is great and recharge time is quick, best headphones I've owned

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
May 13, 2024
Faejordan15
5 out of 5 stars review

Superb and great sounding

[This review was collected as part of a promotion.] For the last 2 years these have been my go-to earbuds. These are amazing out of the box, sound quality is great, ANC is good not the best. The app make these earphones and the experience even better the EQ are excellent, personally I keep them on Dynamic. Really recommend these for any phones I'm currently using them with my s23 ultra but have use them with my OnePlus 11 and they work the same minus some animations.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Dec 12, 2023
SirRich
5 out of 5 stars review

Truly atmospheric

[This review was collected as part of a promotion.] I use these buds for pretty much anything & everything audio related. Whether it be for audiobooks, music, lectures, etc. I was blown away with how good these buds are in both audio quality, but features and ease of use. When paired with my Galaxy phone (s21U). All I had to do was open the buds near my phone, and I was immediately prompted to finish the setup. The settings and controls for these buds are great and easy to use. I appreciate the software's ease of use. The active noise cancellation is fairly nice, it definitely can make a really loud background sound more manageable / sometimes can fully eliminate said sound so you can have a more e immersive audio experience.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
May 1, 2023
AnonymousM
5 out of 5 stars review

Excellent Sound Quality and Comfort

[This review was collected as part of a promotion.] The Galaxy Buds2 Pro come packed with features designed to give users the best possible listening experience, from crystal clear sound to customizable controls and comfortable wear. Design and confort: The Galaxy Buds2 Pro are sleek and compact, with a smooth matte finish that gives them a premium look, unfortunately after coming in contact with keys it got a few scratches. The earbuds themselves are lightweight and ergonomically designed to fit comfortably in your ears, even during extended listening sessions. Tho I don't recommend sleeping with them. Sound Quality: The most important aspect of any pair of earbuds is sound quality, and the Galaxy Buds2 Pro do not disappoint. They feature active noise cancellation technology that blocks out unwanted background noise. The sound is clear and detailed, with deep bass and crisp highs. Battery life: Very satisfied with how long they last about 5 hrs.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162