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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Aug 26, 2023
SamsungAlex
5 out of 5 stars review

Buds 2 Pro are Pro in Sound Quality

[This review was collected as part of a promotion.] I have been using other brand earbuds for a while and decided to buy the Samsung Buds 2 Pro and to my surprise, I love the sound quality. They have excellent sound clarity and you will love them. The touch features Samsung allows you to use are great and I love that they give us an option to disable the touch features - sometimes it is really useful when we are on the bed avoiding accidental touches. The only part I feel sad about is, I'm still trying to figure how to keep them stay inside the ear without they slowly coming outside.

Review from Samsung US
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Dec 27, 2023
Nick777
4 out of 5 stars review

It has great features

[This review was collected as part of a promotion.] I'll use this buds for watching movies it gives me a great cinematic experience with 360 degree sound. It has a good sound and speakers are loud easy to fit in ears with rubber grip. Bass is great but its didnt meet my expectations but bass is really good. I love this buds because of features and audio quality. Its really worthy.

Review from Samsung US
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Nov 14, 2023
Cheffie
4 out of 5 stars review

Works until they dont

[This review was collected as part of a promotion.] These earbuds have been truly life changing. I upgraded from the original buds to these and the difference is night and day. The newer buds have better ability to determine when I'm speaking to somebody and adjust the volume to hear other people. This especially comes in handy when my kids need me. When the conversation is done, it goes right back to sound dampening mode where I can completely tune into what I'm working on. They charge so much faster, that I'm often able to switch between ears when I need an ear free and never have one of them die on me. I also love how the case is so much more textured than in previous versions. This keeps it from sliding out of my pocket as previous versions did. I titled my review this way for a reason however. Though these buds work amazingly when they work completely, there are issues at times. I've had connection issues that I didn't have with the previous version where they just simply won't switch the audio to the buds. The other issue is now the buds are starting to have dodgy sound. One hear essentially sounds muted while the other works perfectly. Overall these buds haven't lasted as long as their predecessor, but the battery life aside, if you want an outstanding product that exceeds expectation and has flexibility for life random situations, these are your go to choice. Just be aware you might have to upgrade every year and a half instead of every other generation.

Review from Samsung US
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Jul 29, 2024
Kornylak
5 out of 5 stars review

Amazing and indispensable!

[This review was collected as part of a promotion.] I tried others for years but always went back to the wired ones until I got my buds pro. Sound quality is even better than wired or the handset. Love the privacy of using them with others around. Love noise cancelation. Great battery time. Magnetic case keeps me from losing them like I've done with others. Great for dictating into my computer voice recognition. We are inseparable - with me all day.

Review from Samsung US
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Mar 10, 2023
SamsungKing
5 out of 5 stars review

Game Changer

[This review was collected as part of a promotion.] I was always nervous about trying the buds by Samsung but let me tell you, I don't regret it and I'll never look back! I never have experienced noise canceling technology until now and I am impressed, easy to use. I like being able to mute, skip tracks, higher/lower volume all without even having to touch my phone! The bass is great for music and movies! A+!!

Review from Samsung US
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Nov 25, 2023
AndreaMDW
5 out of 5 stars review

Great ear buds and reasonably priced

[This review was collected as part of a promotion.] These earbuds are a great buy. The noise cancelling works amazing and I love the ambient sound feature if I want to also hear what is going on around me. These buds are very comfortable and do not fall out. I have issues with other types staying in place. I highly recommend and will only be purchasing Samsung in the future.

Review from Samsung US
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Apr 29, 2024
James2590
3 out of 5 stars review

Great sound mic needs work

[This review was collected as part of a promotion.] The sound quality is great. They are easy to connect. They work great with my Samsung phone and tablet. I use them for zoom and phone calls and constantly get compliments about the microphone sound quality. I wish it was better.

Review from Samsung US
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reply from Social Commerce

Hello James2590, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing you are enjoying your listening experience with your device. We would be happy to help you with the microphone of your device. We have provided links to an article to help you with this matter and the Samsung Support Team if this experience continues for your important work calls. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Dec 21, 2023
Loveforbudspro
5 out of 5 stars review

Amazing product

[This review was collected as part of a promotion.] This is an amazing piece of art from samsung. The active noise cancelling and ambient sounds is such smooth. I have tried using it while walking, while working in office, while running, in gym, while gaming, listening music and having calls and just want to say that this is great product. I have used multiple Bluetooth earphones in the past but this is next level. I have recommended to few people in my circle and they were happy after using it.

Review from Samsung US
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Sep 11, 2023
Gemini4
3 out of 5 stars review

Good earbuds for everything but longevity

[This review was collected as part of a promotion.] Good sound, great fit, cool design, helpful and efficient touch controls, and a small compact case. Only downside is they will most likely stop working fully in a few months. They will usually replace or fix them for free though but it's an annoying process.

Review from Samsung US
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reply from Social Commerce

Hello Gemini4, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you are loving the sound, fit, and design of your buds. We would be more than happy to offer preventative measures if possible for the difficulty you are referencing with your device. We have included a link to the full product manual, an article to help with tips on cleaning your buds, and the Samsung Support Team. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Aug 21, 2023
AndroidWarrior
5 out of 5 stars review

Can't Go Without Them

[This review was collected as part of a promotion.] 1 word: Comfort. These are the most comfortable wireless earbuds I've ever used. I sleep in the them and wear them 8+ hours a day. No pain ever sometimes I forget that I even have them on. The sound is better than some over the ear headphones. I'm a music producer and I've used these to measure the levels in my mix. Nothing about these buds is cheap.

Review from Samsung US
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