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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 111-120 of 7,071 reviews
Jun 27, 2024
Timothy
2 out of 5 stars review

Verified Purchase

Disappointed.

Disappointed with the noise canceling capabilities (NCC). Other NCC devices I have owned allow me to talk and mow my lawns. This one didn't come close to allowing that.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi Timothy, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how valuable specific features and settings of your device are to you. We have provided a link to an article to help you with the Active Noise Canceling setting of your device. We have also included a link to the Samsung Support Team if you believe there might be an underlying factor causing this feature to not operate as intended. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Oct 29, 2024
Joseph
4 out of 5 stars review

Verified Purchase

Amazing sound quality

The sound quality is amazing. Battery life is very long as well. Only con is that it's a bit wierd shaped and it's hard to get out the ear sometimes, but at least I know they'll never fall off while running

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there Joseph, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are ecstatic to hear you love the daily experience you have with your Galaxy Buds2 Pro. We hope you'll reach out to us again if you have any questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 17, 2024
Evan
4 out of 5 stars review

Verified Purchase

Much better than the pro 1

Sound profile, and pass through hearing are both improved. They fit in the ear much better in my opinion as well compared to the 1st pros. I like the matte charging case too.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
May 22, 2024
Anonymous
2 out of 5 stars review

Verified Purchase

NEED IMPROVEMENT

Fitting issue and some time the right hand side bud makes hiss sound and sound does not justified the sound quality. The competition has better choice, option and quality.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hello Mandeep, thank you for sharing your feedback on your Samsung Galaxy Buds2 Pro. We are always happy to assist our customers with any aspect of their device that may be causing frustration. With regards to the fit, we have provided a link to an article to help you troubleshoot the ideal location of your earbuds in your ear. For the sound you mention experiencing, we have also provided a link to a different article for the audio quality. Lastly, we have shared a link to the Samsung Support Team for any additional assistance if necessary or if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jul 24, 2024
Marian
5 out of 5 stars review

Verified Purchase

Superb sound!

While it took me a little while to understand the instructions, the result was well worth it. The buds are very comfortable in my ears, and the sound quality is as good as that of an external speaker.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
May 28, 2024
Firmo
5 out of 5 stars review

Verified Purchase

High quality sound.!

The best headphones I've ever had. The low sounds are loud but delicate. The battery doesn't last long, but it charges pretty quickly. They're very comfortable they don't feel.

Review from Samsung US
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May 11, 2024
Spencer H
5 out of 5 stars review

Verified Purchase

Near Perfection

Audio perfection, clear highs and bassy low. Not just a recommend, a requirement to fully utilize a galaxy phone. They could fit better in the ear though

Review from Samsung US
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May 31, 2024
R Quiles
5 out of 5 stars review

Verified Purchase

Worth it! 🙌

Incredible quality, great thump and super lightweight. Love the matte finish on the case, gives it a premium feel/look. Easy-to-use and love how customizable the tap controls are. Thanks!

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Jul 1, 2024
Kira M
4 out of 5 stars review

Verified Purchase

Good buy

Sound is perfect. I wish there was an option to focus on speakers voice when in a loud area like there is when you use the headset. Also needs to be extra ear pieces for smaller ears

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
May 13, 2024
J Chancey
5 out of 5 stars review

Verified Purchase

Love These!

I went from an older pair of Buds Live to these and they are soooo much better! The noise cancelling function is awesome! These will come in handy while travelling.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162