Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars
6,503 ratings2,392 reviews
  1. 5 stars86% (5,614)
  2. 4 stars8% (515)
  3. 3 stars3% (170)
  4. 2 stars1% (67)
  5. 1 star2% (137)

Member photos

  • +24 images
Sort by |
Showing 571-580 of 2,392 reviews
Feb 5, 2025
Reviewer name: Connie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

But the towels, they are great

I purchased some towels then they went on sale and when I went to get a refund for them, they gave me a hassle and I shopped at every Saturday and I spent a lot of money there. That’s why they got a one because they don’t have good customer service skills.

Helpful?7316U03O1B4213616423582
Feb 25, 2023
Reviewer name: WilliamT
1 out of 5 stars
1 out of 5 stars review

Made a mess of my washer from all the lose fibers.

This is my first time buying these towels. I bought 2 sets and washed and dried them twice. It’s not normal lint it’s large pieces coming off the towels. I had to take my hand around the inside of the washer to get all the 1 inch to 3 inch pieces of towel off of the washer drum. I will definitely be returning these towels. The hand towels were fine. It was just the larger bath towels and both were in different colors.

Helpful?7316U03O1B4213616423582
May 10, 2017
Reviewer name: wisconsingoofball
3 out of 5 stars
3 out of 5 stars review

Colors Have Changed!

I bought the previous version of these towels and absolutely loved them! Then I ordered more so I could add to my set, and the colors have changed. Extremely disappointed in this. The photos still show the old colors, but the color is no longer even close to the previous light blue color.

Helpful?7316U03O1B4213616423582
Jan 1, 2024
Reviewer name: NewsGirlSC
3 out of 5 stars
3 out of 5 stars review

Disappointed

My first towel and washcloth purchase. The towels look beautiful in the store and seem to be of high quality. I washed them before first use. The amount of lint is shocking, I was really worried that this would clog up my dryer. I washed the towels 2 more times and there is still a lot of lint. Also I noticed loose strands throughout the towels. I believe this is either a bad batch or the towels are made of cheap cotton. I have doubt that the towels and washcloth will hold up and will last as long as my old towels. There is also a weird smelI to the towels even after washing. I am tempted to pull back my old towels. Needless to say I am very disappointed.

Helpful?7316U03O1B4213616423582
Sep 6, 2023
Reviewer name: Em
3 out of 5 stars
3 out of 5 stars review

Ehhh

Bought these in three different colors. One of the colors shed like crazy during the first wash. Not even shed, more like exploded. I'm just going to throw it away before I ruin my washer by trying to wash it again. But the other two colors were perfectly fine. Who knows how that works...

Helpful?7316U03O1B4213616423582
Jun 24, 2022
Reviewer name: Homemaker
4 out of 5 stars
4 out of 5 stars review

Great towel EXCEPT…the ODOR!

I love these towels. Great quality. Great price. Great absorbency. Great thickness. Long lasting and durable. My only complaint is after washing the sizing out a horrible chemical odor wafts from the towels and is very off putting. Takes my breath away. Nothing changes this either: fragrant laundry detergent, fabric softener, sanitizer, dryer sheets. Nothing! Would think long and hard about reordering.

Helpful?7316U03O1B4213616423582
Jul 20, 2023
Reviewer name: Marge
5 out of 5 stars
5 out of 5 stars review

Exceeded expectations.

I purchased these today and was a little bit hesitant about purchasing because of the reviews stating they shedded a lot. I washed them when I arrived home and found they did not shed hardly at all. They are very thick and luxurious. I plan on purchasing more. I hope they hold up as well as the previous towels I purchased last year from Sam’s that are no longer available.

Helpful?7316U03O1B4213616423582
Nov 15, 2019
Reviewer name: Mizlisalou
1 out of 5 stars
1 out of 5 stars review

Big & Fluffy, But Still Terrible Quality

After seeing so many positive reviews on these towels, I had such high hopes and was so looking forward to receiving them. Talk about a let down. Each bath towel and hand towel had numerous snags and frays, both front and back. They were meant to be used in my guest bathroom, but they look so raggedy now, I don’t even want them, let alone use them in the guest bathroom. They look worse than the old towels they were meant to replace! As soon as I received my towels, I put them in the washer. Mind you, I checked all washing directions, and it doesn’t seem my method was too harsh to have caused the damage. I used cool water on my eco-cycle, Woolite mild detergent for colors, and dried them on low heat on the eco-cycle as well. It was four bath towels and two hand towels washed all by their lonesome, so certainly nothing to snag and fray them all up. I will say though, they did fluff up and they are a nice, thick towel, just so disappointing the quality of the threads. So, 1 Star for fluff and thickness, but I certainly wouldn’t recommend these to anyone. I’ve tried attaching a photo several times, but it refuses to upload to the site. Hm.

Helpful?7316U03O1B4213616423582
Jun 12, 2017
Reviewer name: vmg
2 out of 5 stars
2 out of 5 stars review

Very Disappointed

I purchased 4 sets of these towels (towel, hand towel, and wash cloths) because of the great reviews on here, feel of the towels, generous size, great colors and price. The towels feel and look great. Unfortunately, we never ever got to try them out. I washed 2 of the sets (according to the label directions) before using them (like you're supposed to) and they shrank horribly!!! The towels lost over 3 inches in length, and the hand towels shrank to 2/3 of the size. I was so excited for these towels. . .what a let down. Back to Sam's Club they go.

Helpful?7316U03O1B4213616423582
May 7, 2020
Reviewer name: kof4
5 out of 5 stars
5 out of 5 stars review

I absolutely love them

This is my second time I have purchased these towels from Sam's club on a whim. They are so thick and absorbent and just feel so much better from the old towels I have, I didn't realize how bad they were. I purchased the Peacock color because we are redoing our bathroomThey are so thick and absorbent and just feel so much better from the old towels I have, I didn't realize how bad they were. I purchased the Peacock color because we are redoing our bathroom and I just happened to notice these Sams and took a chance. I have washed with just detergent only, no softener no additives just the detergent. I then dried with wool balls and I have nowith just detergent only, no softener no additives just the detergent. I then dried with wool balls and I have no problems. When I see a comment about someone saying they just faded or bleached somehow I can't help but wonder if there were some kind of bleaching residual still in the washer. We love these towels.

Helpful?7316U03O1B4213616423582