you leave no room for mistakes or change of mind if 1 bed isnt working out. your offer for fixing things is next to nothing at all. and then theres the fact that NO MATTER WHAT the moving under frame can only be a scrape piece of metal laying around if you need to change bed sizes. what this means is that no matter what the frame cant be swaped for a different size. we actually are having regular problems with the frame but even more are the problems of comfort. so far i have had 60 nights of back pain, and to think that the company told me this was the mattress i needed for the problem. its no wonder you cant find a honest caring company ANYWHERE any more, they all only care of the profits and amounts going into their pockets

The bed was easy to put together and the massage feature is soothing. Love that the adjustable base has lots of room for under the bed storage and the mattress was also easy to setup. The original mattress was firmer than I expected, but has since relaxed a little, maybe not the best for side sleeper which I am mostly. It's great for back and stomach sleeping. If you want one for side sleeping, then upgrade to the higher models.

After researching online several of the mattress companies, I decided to give GhostBed a shot. They offered the most features for the best price. Installation was simple and the instructions were easy and took less than 30 minutes, including unboxing. After setting it up, the mattress is soft but supportive and the adjustable base is awesome. I love sitting up and reading, watching TV, or relaxing in Zero G. I got a king, which is great as our two little kids can lay in bed with us. Overall, it is a solid investment in better sleep.

80 days later I have no regrets. I’m confident that any GhostBed product is of excellent quality. I fall asleep faster and sleep deeper with no toss and turn. It has helped my back pain tremendously. I highly recommend their products and plan on buying my mom one.

Had the 3d matrix for a few weeks so far I'm still in pain trying to see if it gets anybetter during break in time we will see. Purchased this bed with adjustable frame all the top products because of a broken hip and back pain so far no difference other then my bed moves haha let's just hope its me and I need more time overall good quality

I've been wanting an adjustable bed for years and finally got one. The mattress is very nice, firm but with enough give to be very comfortable. If you like a mattress that swallows you up, this may not be for you. The adjustable base is great for reading in bed, whish I do every night. The under-bed lighting is cool for when you need to get up at night for something, and the flashlight feature is great as well! I only used the massage a few times, it's okay but not as strong as I hoped. This was not a main criteria in my selection, so not too worried about it! The only negative I have seen, is sometimes the preset adjustments don't work unless you go back to flat mode first. When I go from reading directly to zero gravity, it doesn't seem to get it right. If I go flat first, it seems to do it. I hope this is not an indicator of upcoming issues with the base! Overall, I love it so far. The adjustable base is awesome!

[This review was collected as part of a promotion.] I spent the extra for the NATURAL Ghost bed, so I was so disappointed when the mattress had a strong chemical smell. I have had it for 4 weeks now, and the smell is still not gone. We aired it out, then every couple days I strip the bed, open the windows and try to air it out. I sleep with a very thick comforter next to the mattress, covered by a thick mattress pad to try to keep the smell away from me while I sleep. If it was going to have these fumes anyway, I wish I would have gone with a regular ghost bed. This one bunches badly when you have the head raised. The bed was advertised to arrive in 2-5 days, but it took 15 days. I thought I was getting 2 free ghost pillows, but none were included. My daughter has a Ghost Bed that she loves, so I was pretty surprised with all these issues.

It’s one of the best mattresses I’ve ever had. I mean, for that price, it very well better be the best mattress I’ve ever had. It was delivered in two days, the functions all work properly, set up was easy, and my sleep has definitely improved. I wish the massage function would go higher than 30 minutes, though. Otherwise, it’s a great mattress. Thanks, GhostBed!

It is an investment that I thoroughly investigated. The name is weird but the bed is totally comfortable. I love to finally have my head elevated so I can watch tv. I look forward to checking out the other options like the massage. Only criticism is that the bed and base arrived several days before the white glove service came.

I bought the adjustable base combo and am currently a little over 60 days in to the trail and have already contacted CS for a remedy. So here goes... Delivery: Received the mattress two days before the base. Both are heavy, but with two people can be easily set up with no problems. Was able to sleep on the mattress the same night with no weird smell. Base: The instruction manual was easy to read and understand. Also describes all the functions and features. The included USB ports are nice, but charge super slow so I opted for my normal chargers for devices. It also slides, a lot! So make sure you also invest in the brackets to keep the base in place. The primary con for me in regard to base is that the anti-snore function worked for about two weeks and then stopped. Have to manually adjust to that setting. Further, the vibration patterns go all wonky every now and then. Mattress: I opted for original ghost bed, and height is a bit lower than my old mattress. The sides droop down when sitting on the edge, so it feels as if you'll slide right off when putting on shoes. The firmness is good, but my husband and I both wake with back pain that is typically worse than it was. That claim was my primary motivation for purchasing in the first place. Mattress needs to conform to base adjustment still as certain positions leave gaps between the base and mattress. Returns: you can return/replace the matress within the trial period. However, base purchases are final. If you choose to upgrade the matress, hen your trial is complete and you're stuck with the new one for better or worse. Customer service is excellent, however, I wanted another couple days to discuss whether to fully upgrade or just return the matress and go with a different brand. Was told than fine and made an appointment for a follow-up. That was mine days ago, with no emails or calls from the company since. This is not the first bed that I have purchased online, but now my advice is to go into a physical store and try any mattress that catches your eye or matches your criteria for a new bed. For the price, I want to be sure that a mattress will meet my needs and I'll not be stuck with a bed that promises one thing but doesn't deliver. I was hoping my experience would be much better.