Easy to use this year. I like step by step, and when I needed to enter to forms was easy to go back and forth.

Its frustrating having to fudge the numbers by a $1 simply because TurboTax doesn't carry out to the penny

All the added fees make this product almost not workable; will definitely look at other options for next year after using this since 1995!

Step-by-step instructions are nearly always clear, and when I have a question there is usually a "learn more" link.

Still the most simple way for preparing my taxes. Much cheaper than a CPA for a small business like mine.

WAS GOOD BUT THEY DON'T APPRECIATE LOYAL CUSTOMERS. THEY DON'T UNDERSTAND THAT OUR PATIENECE WILL END SUDDENLY!!! THIS LAST FILING WAS A NIGHTMARE.

The software is easy to use and makes it managable for a DIYer to complete their taxes on their own.

Very hard to get to the taxes this year..Last year I did the desktop. It was very hard to get to the files.

Easily used as always. Would like to have steps to wrap up the Illinois return so as not to miss anything.

I was happy that the system was fast, and I have not had problems using turbo tax in the previous years that I have used your product. I am happy.