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Customer reviews for Bentgo 2-Pack Modern Leak-Resistant Lunch Box Set for
Bentgo 2-Pack Modern Leak-Resistant Lunch Box Set
4.5 out of 5 stars
stars655 ratings654 reviews
  1. 5 stars73% (475)
  2. 4 stars14% (93)
  3. 3 stars5% (36)
  4. 2 stars4% (24)
  5. 1 star4% (27)

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Showing 61-70 of 654 reviews
Feb 2, 2026
JohnK
1 out of 5 stars review

Complete Design Failure – Both Lids Broke the Same

We purchased two Bentgo Modern Lunch Boxes, and both are now unusable due to the exact same failure. In each case, the plastic hinge nubs on the lid snapped off entirely under normal use, causing the lids to detach. No drops. No abuse. No dishwasher mishaps. Just regular daily use — and the core structural component failed. That leaves us with zero functional lunch boxes despite paying for what is marketed as a durable, premium product. A lunch box whose lid cannot remain attached is not “wear and tear”; it is a fundamental design or materials defect. The most concerning part is the consistency: both units failed in the same way, which strongly suggests a systemic issue with the hinge design. If this is a known weak point, customers deserve to be warned — or the product should not be sold at this price point. This is not a cheap disposable container. Expectations are higher, and Bentgo has missed them badly here. Unless this issue is addressed with immediate replacements or refunds, I would strongly advise others to look elsewhere.

Review from Bentgo
Helpful?6V6UX9Y1F0I113615603643
Feb 7, 2026
Blackmountaindad
3 out of 5 stars review

Latch broken on 2 no replacements???

The latch for our lid has gone missing and you can't order a replacement latch??? We have 6 bentgo boxes and now 2 have to be taped shut everyday because we can't replace the latch? Otherwise it would be a great product. They save us money on food and keep things fresh but the latch is an easy fix and should be available to replace.

Review from Bentgo
Helpful?6V6UX9Y1F0I113615603643
Mar 30, 2026
Isprtice
1 out of 5 stars review

Short life span- don't buy!

This was the third time trying these bento boxes. Every one if them break within a month or two of careful use. The little tiny plastic nub at the hinge always breaks off and then the whole thing is useless. I do not recommend these at all.

Helpful?6V6UX9Y1F0I113615603643
reply from Bentgo

Hi Isprtice,<br />Thank you for sharing your experience with your Bentgo Modern Lunch Box. We’re sorry to hear the latch broke, we know how frustrating that can be.<br />All Bentgo products are backed by our warranty, and we’d be happy to assist with a replacement or provide tips to ensure your container performs as intended. Your feedback also helps us improve our products.<br />Please reach out to us at support&#64;bentgo.com or 657-275-3738, and having your order details ready will help us assist you quickly.<br />Thank you again for letting us know.<br />Thank you,<br />Jessica<br />Bentgo Customer Support

Sep 17, 2025
Kterry
2 out of 5 stars review

So Disappointed

I love Bentgo products but I’m so very disappointed with the Modern Lunch Box. I’m now in my THIRD Modern Lunch Box that has broken at the hinges and looking at the reviews it seems like several others are experiencing the same thing. I will say that Bentgo has been great at sending out replacement boxes due to the warranty. It’s so disappointing and has to be a waste of money to the company to always have to send out replacement lunch boxes for the broken ones. I really love the size of this lunchbox but it’s just not working out after going through 3

Review from Bentgo
Helpful?6V6UX9Y1F0I113615603643
reply from Customer Service

Hi Kterry, Thank you for sharing your feedback. We sincerely apologize for the issue you've experienced with the hinges of your Bentgo Modern Lunch Boxes breaking. This lunchbox is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support

Nov 6, 2025
CascadianRiot
2 out of 5 stars review

Food leaks between compartments

I bought two of these in July for my wife and daughter, to replace two of the classic style. We found that this Modern box leaked between the compartments a lot more than the previous classic style has. The whole thing doesn't link but it just leaks between compartments such that you can't have sliced apples in one compartment and crackers in another without getting really soft crackers in the four hours between packing it and eating it.

Review from Bentgo
Helpful?6V6UX9Y1F0I113615603643
reply from Customer Service

Hi, We’re sorry to hear about your experience with the Bentgo® Modern Lunch Box, and we appreciate you sharing this feedback. While the Modern design is made for sleek portability, it’s not fully leak-resistant between compartments, especially when packing foods with higher moisture content. That said, we never want you to feel disappointed with a Bentgo product. Please reach out to our team at support@bentgo.com or 714-668-0300, and we’ll be happy to review your order details and assist under our warranty program. We truly value your loyalty and would love the opportunity to make this right. Thank you, Jessica Bentgo Customer Support

Oct 2, 2023
RA Mom
5 out of 5 stars review

Verified Purchase

Great lunchbox for work

I bought this lunchbox for my adult daughter starting a teaching job. She loves it - especially how tightly it seals so nothing leaks out.

Review from Bentgo
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Aug 17, 2023
Annie
5 out of 5 stars review

Verified Purchase

Great for teachers

This lunch box is great for teachers. It is leak proof, modern (wont get confused with one of the students’ lunch boxes) and has many dividers.

Review from Bentgo
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May 3, 2022
Adrian
5 out of 5 stars review

Verified Purchase

Extra dividers

Love my new bentgo. It had made packing lunch so easy. However I wish you sold replacement dividers for this specific box.

Review from Bentgo
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May 7, 2022
Adriana (Perú)
5 out of 5 stars review

Verified Purchase

Perfect for lunch at the office

Great product! I bought this for my husband. It's perfect for taking his lunch to the office. The food does not mix and it is easy to wash.

Review from Bentgo
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Jul 25, 2023
Caitlyn
5 out of 5 stars review

Verified Purchase

Great Product

I love using these for my lunches. The cute colors and layout of the boxes really motivate me to pack a good lunch.

Review from Bentgo
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