We purchased two Bentgo Modern Lunch Boxes, and both are now unusable due to the exact same failure. In each case, the plastic hinge nubs on the lid snapped off entirely under normal use, causing the lids to detach. No drops. No abuse. No dishwasher mishaps. Just regular daily use — and the core structural component failed. That leaves us with zero functional lunch boxes despite paying for what is marketed as a durable, premium product. A lunch box whose lid cannot remain attached is not “wear and tear”; it is a fundamental design or materials defect. The most concerning part is the consistency: both units failed in the same way, which strongly suggests a systemic issue with the hinge design. If this is a known weak point, customers deserve to be warned — or the product should not be sold at this price point. This is not a cheap disposable container. Expectations are higher, and Bentgo has missed them badly here. Unless this issue is addressed with immediate replacements or refunds, I would strongly advise others to look elsewhere.

The latch for our lid has gone missing and you can't order a replacement latch??? We have 6 bentgo boxes and now 2 have to be taped shut everyday because we can't replace the latch? Otherwise it would be a great product. They save us money on food and keep things fresh but the latch is an easy fix and should be available to replace.

This was the third time trying these bento boxes. Every one if them break within a month or two of careful use. The little tiny plastic nub at the hinge always breaks off and then the whole thing is useless. I do not recommend these at all.

I love Bentgo products but I’m so very disappointed with the Modern Lunch Box. I’m now in my THIRD Modern Lunch Box that has broken at the hinges and looking at the reviews it seems like several others are experiencing the same thing. I will say that Bentgo has been great at sending out replacement boxes due to the warranty. It’s so disappointing and has to be a waste of money to the company to always have to send out replacement lunch boxes for the broken ones. I really love the size of this lunchbox but it’s just not working out after going through 3

I bought two of these in July for my wife and daughter, to replace two of the classic style. We found that this Modern box leaked between the compartments a lot more than the previous classic style has. The whole thing doesn't link but it just leaks between compartments such that you can't have sliced apples in one compartment and crackers in another without getting really soft crackers in the four hours between packing it and eating it.

I bought this lunchbox for my adult daughter starting a teaching job. She loves it - especially how tightly it seals so nothing leaks out.

This lunch box is great for teachers. It is leak proof, modern (wont get confused with one of the students’ lunch boxes) and has many dividers.

Love my new bentgo. It had made packing lunch so easy. However I wish you sold replacement dividers for this specific box.

Great product! I bought this for my husband. It's perfect for taking his lunch to the office. The food does not mix and it is easy to wash.

I love using these for my lunches. The cute colors and layout of the boxes really motivate me to pack a good lunch.