Hi Steph, Thank you for purchasing our Bentgo Modern Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Hi Tammy, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Modern Lunch Box breaking. If you’re open to it, we’d love to help further and see what we can do to make this right. This lunchbox is backed by Bentgo's industry leading 2 year warranty. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support