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Customer reviews for GhostBed Medium Hybrid Mattress for
GhostBed Medium Hybrid Mattress
4.4 out of 5 stars
stars
874 ratings829 reviews
  1. 5 stars70% (613)
  2. 4 stars16% (137)
  3. 3 stars6% (51)
  4. 2 stars3% (29)
  5. 1 star5% (44)

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Showing 41-50 of 829 reviews
Nov 27, 2025
Adelaide H.
5 out of 5 stars review

Can't Do Without

I received my first Ghost Bed around a decade ago as a Christmas gift from my mother. I convinced her to invest in a hybrid mattress to help prevent waking up each morning with both arms stiff and fingers locked into claws that throbbed with painful. pins-and-needles due to worsening degenerative disc disease affecting my cervical spine. Within days of switching mattresses I was no longer experiencing painful, debilitating symptoms for hours after waking. Not only did it offer enough support to help prevent harmful sleep positions, there was plenty of give, allowing the mattress to gently shape to my curves. I fell in love immediately. When I had to leave an abusive marriage in 2023, I had somewhere safe to go and help to move there, but not the kind of help that could transport a hybrid King Ghost Bed that had already been in place for years by that point. At the same time, I knew that I couldn't sleep on just *any* mattress or I risked going back to losing hours of each day before my arms were functional. After a lot of agonizing over the decision, I ordered another mattress - the Flex Hybrid - and had it delivered to the new place. I was anxious that I wouldn't like it as much as my previous mattress, but now, after about two years of use, 100 pounds lost, and partners come and gone and then come again, I can report that I like the Flex Hybrid as much, if not more than, my previous GhostBed. Both my partner and I are multiply disabled: both AuDHD (I am hyper-sensitive to both touch and temperature, which is one of the reasons I chose a cooling mattres. No regrets!), them with a previously broken back, a leg that's got a nasty spiral break, and chronic pain of all sorts, me with degenerative disk disease, herniated disks, fibromyalgia, unable to lay on either hip for an extended length of time, narcolepsy type 2, night terrors, sleep apnea, and on and on. We both feel like the Flex has improved our average daily pain levels and helped us to feel marginally more rested than other mattresses we've had, and we've both gone through a list of expensive mattresses in our lifetimes. I don't foresee going back now that I've tried a hybrid mattress. The only major drawback that I can think of is that they are heavy and - if you're talking a King mattress - extremely unweildy. Once unrolled and fully pluffed up, expect to need several sturdy people to move it again. Even given that, I'd still choose another GhostBed.

Review from GhostBed
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Jan 9, 2026
Joseph K.
5 out of 5 stars review

Simply the best

I will just say it was the best decision I made in regards to a mattress. I was sleeping on a mattress that was over 20 years old. I was getting by on 5-6 hours sleep, I now sleep a solid 8 hours a nite.Do yourself and your health a favor and buy a ghost bed.

Review from GhostBed
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Jun 4, 2024
Joel_R
4 out of 5 stars review

Quite Soft

Bought this mattress (the elite version ships) from Sam's Club and it seems to be good quality. it IS worth noting that what you get from Ghostbed is NOT medium firmness, it is quite soft. I tried to love it but in the end had to ask for a return due to how soft it was. I weigh 250lbs at 6 feet tall and I was 6" into it in minutes and trying to roll over or get out of bed meant a core workout. Quality is good, just description is very accurate. There isn't any edge support due to it being so soft, but that's a soft mattress for you. Shipping was good, return was excellent, (Thanks Sams's Club!). Would buy if i wanted a very soft/plush mattress.

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Jun 27, 2025
Bmxking
1 out of 5 stars review

Not the GhostBed Hybrid Mattress I ordered!!

I recently purchased what I believed to be the GhostBed Medium Hybrid Mattress, aiming for the comfort and support described in the product images and specifications. Unfortunately, my experience has been far from what I anticipated, and I feel compelled to share my concerns. Upon receiving the mattress, I immediately noticed discrepancies that led me to believe I had been sent the wrong product. The inner construction simply did not match the images I had seen for the GhostBed Medium Hybrid, particularly those displayed on the Sam's Club website where I made my purchase. The Sam's Club pictures clearly show the individual springs extending outwards to the perimeter of the mattress, indicating a certain build quality and edge support. However, the mattress I received has its springs surrounded by a significant amount of foam. Through some research, this foam-encased coil design appears to be characteristic of a different, seemingly less expensive GhostBed model often sold at retailers like Home Depot, rather than the Medium Hybrid I ordered. Concerned, I promptly contacted GhostBed customer service to rectify the issue. They requested pictures of the law tags and the packaging, which I provided. To my surprise and frustration, GhostBed replied the next day, denying that an incorrect mattress had been sent. They insisted that what I received was indeed the GhostBed Medium Hybrid. This denial, despite the clear visual differences in construction, is deeply disappointing and raises serious questions about their quality control and customer service. Adding to my disillusionment, the product description states a 12-inch thickness for the GhostBed Medium Hybrid. Upon measuring the mattress I received, it only comes in at 10 inches thick. This significant difference further solidifies my belief that I was not provided with the advertised product. My intention was to invest in a mattress that offered the specific characteristics of the GhostBed Medium Hybrid. Instead, I feel as though I've received a substitute that does not align with the product description or the visual representations I relied upon for my purchase. The company's refusal to acknowledge the discrepancy, even with photographic evidence and an inaccurate thickness, is incredibly frustrating as a consumer. I would strongly advise potential buyers to exercise caution and thoroughly inspect their GhostBed deliveries upon arrival, paying close attention to the internal construction and thickness, especially if ordering the Medium Hybrid model. My current experience leaves me feeling misled and without the mattress I intended to purchase.

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Dec 2, 2024
Viv
1 out of 5 stars review

Does Not Work For Me

I have slept on this mattress for three nights and it has not been a good experience. When I go to bed my back is fine and when I wake up I can hardly move. Upon waking my back is stiff and painful. After a couple of hours I am back to normal. Also, while lying on the mattress I can feel the adjustable bed frame in the middle section. I plan to return the mattresses but do not know what kind of issues I will have while trying to make a return. In addition to the return issue, I now have no idea what type of mattress to buy. Our last Serta hybrid mattress only lasted 5 years before it started to cause back pain.

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Apr 8, 2024
FmtWV
2 out of 5 stars review

Description is very misleading

I bought this mattress and tried it out for a little over a month even though the description and reviews are inaccurate. I decided to purchase this mattress based upon the many reviews linked to the product's page that are for the Ghostbed Flex mattress. The mattress that you receive is actually called the Ghostbed Elite Hybrid , which is a plush mattress...not a medium mattress as the description states. Furthermore, the warranty that came in the box is for 20 years...not 25 years that is misrepresented in the description. The mattress did not provide sufficient support due to its softness, and I woke up several nights feeling that my hips were in a hole. The description also boasts about firm edge support, which it falls short in my opinion. Don't expect to sit on the edge of the bed comfortably without sinking half the depth of the mattress. The return process was hassle-free with Sam's Club and a refund was promptly provided.

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Jan 24, 2026
KATIE
1 out of 5 stars review

Not as advertised! No coils! All foam.

Not as advertised. What I received does not have coils on the bottom. It feels all foam. I ordered a hybrid members mark hotel 14 inch and this mattress at the same time. The MM hybrid has coils/springs you can clearly feel. The tag on the ghost bed says it's made for Sam's and says hybrid on it. But it is not. I slept on it one night and my back and shoulder and hip were KILLING me. I took it off and trying the MM mattress tonight. The MM looks and feels like much better quality so we will see. This one is going back asap.

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Jun 25, 2023
Nicole
3 out of 5 stars review

Bad back

I bought this bed due to failed back surgery.I think the bed is very firm but I added a pillow topper/protector and think it's perfect now When my husband and I go away we are always happy to get back home to our bed. We have had it for about 8yrs and it's still like new. We don't rotate but should. We also had the pillows which where to soft

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Mar 21, 2024
MDT91
4 out of 5 stars review

Verified Purchase

Great mattress

Just the right amount of firmness while still being cushy

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Jul 20, 2023
Lll
5 out of 5 stars review

Verified Purchase

Just right!

So comfortable! When someone else lays down, you don’t even feel any movement!

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