The mattress that we tested in the store was soft and comfortable. The mattress we received is like laying on a piece of plywood, and it's been 2 months. Tempurpedic is completely unwilling to do anything about this either telling me I have to use the free 90 trial which you only get one exchange to get a new mattress.

We love our split king pro adapt medium hybrid. I also love the pillows we ordered. We got 2 king size from the cloud collection. It was the $200 one with cooling technology. We also got the 2 for $99 cloud cooling regular size for between my knees. The customer service is awesome. We had a celebrity mattress that was discontinued. It was causing back pain. They refunded the price that was paid 9 years ago to go toward a new mattress. I highly recommend tempurpedic. I love the cooling technology!!!

I needed a new mattress because for a long time I was not sleeping well. I am now!! Pressure points on my hip and shoulder made me sore on my 10 year old mattress. A friend recommended a Tempur pedic. I am so glad I purchased the Proadapt mattress in soft. No more sore pressure points and I sleep much better now.

I love the new bed. It is really firm so I'm getting use to it. I think it will be perfect in about 6 months or so. I love the no pressure point aspect! My shoulders and hips don't get sore anymore. I love the cold feel too! My old bed made me hot and I'm not hot anymore. I put it on an adjustable bed frame and love it! The only issue is that the mattress slips off the side and I have to fix it or at least check it before getting into bed at night.

[This review was collected as part of a promotion.] Once you get settled in, it's like sleeping on a cloud. No pressure points. Both my husband and I are getting a better nights sleep and have noticed our backs don't hurt anymore when we get up in the morning. We are also sleeping cooler, no more sweating when we wake up. A little pricey, the most we have ever spent on a bed, but I think we made a good purchase.

I'm very disappointed, because the people who worked here told me that the medium hybrid would work for my height and weight as a side sleeper. I am 5"3 and 135 pounds for reference. My hips are very sore as I'm building up pressure points and I can feel the supporting layers underneath. This bed is way too firm for a side sleeper of my side. I wake up every day with a sore back sore ,sides and sore hips . I toss and turn all night long and have very bad sleep. I will say though it's not hot and it does not feel like you're on a heater or anything like that, I'm not a hot sleeper though so I'm not really sensitive to that. But that is only plus side I can think of. Unless you're a bigger person I warn you to not get this if you are a petite side sleeper, it is extremely firm and so uncomfortable.

The soft mattress is great. The pillows are comfortable and the bed head and foot raising is great. My back feels a lot better in the morning. Only thing I wish I had gotten a king size vs queen. Always had a king bed but decided to downsize. It's still great.

[This review was collected as part of a promotion.] We are so lucky to own two of these. We own a queen size and king size Tempur-Pro Adapt. We also own the pillows. They are all Firm. My husband suffers with a bad back. This is the only mattress he can get a good nights sleep on. Myself, I really enjoy the pillows too. I had neck pain and when we started sleeping on the Tempur pillows that seemed to really eliminate the pain.I would love to be able to put one of these in our guest room. We have a lot of company and I am sure they would enjoy sleeping on a Tempur mattres and possibly go home and purchase one.

If you are looking for a comfortable supportive firm mattress- go for the medium or soft. I love tempur pedic- but not this one- it is very expensive and I have neck and back pain daily- so disappointing. Before trusting tempur pedic firm and just purchasing- seriously consider getting the medium or soft version of this mattress. You will save yourself over 3000

Bought a king Tempurpedic firm bed in 2008. I loved it. Over the years it aged, and within the 10 year warranty period I was able to get a free replacement. We decided to pay a little more and upgrade to the proadapt firm model. It took the 30 days as they say to "get used" to it. We love it and the way Tempurpedic handled our warranty claim.