[This review was collected as part of a promotion.] We have been Tempur Pedic customers for +10 years and decided to upgrade to the Tempur Pro Adapt firm mattress. Our previous mattress was medium density but we needed more support after sustaining injuries over the years. I started to have hip pain and my husband back pain. The firm density instantly began to reduce our pain. It took around 1 week to break in the mattress as expected. We are sleeping peacefully and with dramatically reduced pain at night. We are Tempur Pedic clients for life.

Our split king ProAdapt was our Christmas gift to ourselves in 2019. I was completely satisfied when it first arrived and I'm still sleeping soundly a year later. Also, I'm 300lbs and there hasn't been any change in the shape of the mattress at all. That's a first for me and makes the investment that much better!

[This review was collected as part of a promotion.] Ordered the bed on 12/5. Original delivery on 12/20. Immediately upon arrival the delivery team advised over and over it would not fit up my interior staircase. They kept asking me what I wanted to do without ever taking the bed off the truck or trying. I said if you're certain it would fit then I cannot keep it. Contacted the team and they advise that is not how it works and they rescheduled delivery. Took another month before they came back. Same delivery team giving me attitude about "trying again here." They almost quit trying before I had to get assertive to tell them to do their job and even offer to help get it upstairs. I ended up doing more of the delivery portion MYSELF. After they left I had to readjust and tighten the bed legs and remove the trash they were supposed to clean and remove. I love the mattress but the delivery experience was pathetic. No one offered any compensation for the experience which is what they boost about. If you order get ready to see lazy delivery team.

This is my second Tempur-pedic. I previously owned a Cloud. I don't think one can beat the quality. It is comfortable, firm (even though medium), with good body support. Scott was very helpful, professional and easy to work with. We appreciated John and Brady's quick and professional delivery.

We were initially very happy with our Tempur-Pedic ProAdapt Soft mattress—it was comfortable and felt like a great investment. However, after just a couple of years, it started to lose its shape and is now sagging in multiple areas. Since this seemed like a clear product failure, we filed a warranty claim. We provided all requested documentation, including photos showing proper support underneath the mattress and that we've consistently used a mattress protector as recommended at the time of purchase. Despite this, our claim was denied, citing improper care. This was extremely frustrating and honestly confusing, given that we've followed all care guidelines. It's hard to understand how that conclusion was reached based on the information provided. No expert came out to review the mattress they based this on a few images that to be looked exactly like the examples. For a product at this price point, I expected better durability and stronger support from the company in honoring their warranty. This experience has been very disappointing and has definitely changed my perspective. I would encourage others to look closely at warranty coverage and long-term performance before making a purchase. I would NOT recommend this product OR this company after this experience.

I'm extremely disappointed with my Tempur-Pedic bed. I specifically chose this mattress and adjustable base setup because it's marketed as helping with comfort and sleep issues like sleep apnea, which was a major factor in my decision. After only four years of use, the mattress has significantly broken down in the middle—right where it's most affected by being propped up on the adjustable frame. This is especially frustrating because the entire system is designed and promoted to be used this way. I used the bed exactly as intended, regularly adjusting the base to improve my sleep. Instead of holding up, the mattress has lost its structure and support in a very noticeable way, making it uncomfortable and undermining the very reason I invested in it. To make matters worse, my warranty claim was denied due to a sweat stain. This makes no sense, as the breakdown is not even in the same area as the stain—it's in the section where the adjustable frame raises the mattress and where my body weight is concentrated. If the stain were truly the cause, the damage would be in that location, not in a completely different area. It feels like an excuse to avoid honoring the warranty rather than addressing a legitimate product failure. For a premium product that's supposed to be durable and supportive—especially for people dealing with sleep issues—this kind of deterioration in such a short time is unacceptable. I expected far better quality and longevity. Based on my experience, I will never buy another product from this company. Don't waste your money. TERRIBLE EXPERIENCE!!!

Slept like a baby the first night! So comfy and my sleep is solid. I bought the split Calif King because, now that I am older, it is a lot less heavy to lift the corners to put the sheets on.

[This review was collected as part of a promotion.] This mattress replaced our old Comfort-Classic. We weren't sure it would be firm enough, but it is perfect!

[This review was collected as part of a promotion.] I like the medium firm hybrid mattress. Offers good support, not too firm, not too soft. I'm getting really good sleep with this mattress.

[This review was collected as part of a promotion.] This mattress takes all the pressure off my back and hips. I no longer wake up stiff and sore, I feel so much more rested.