Thank you for sharing your feedback! We’re sorry to hear the size did not meet your expectations. For assistance with an exchange or to explore other size options, we recommend contacting the retailer directly, as they’ll be best able to help you further. We appreciate you giving our product a try!

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group

Thanks for your review — we’re sorry to hear the batteries are draining so quickly, especially with good quality ones like Duracell. That’s not typical, so we’d really appreciate the chance to look into it. Please reach out to us at info&#64;ninestarsusa.com<br /> so we can help troubleshoot the issue.<br /><br />Our goal is to provide hygienic, reliable tech that fits seamlessly into your routine, and we’re here to make sure that experience is as smooth and transparent as possible.

Hi Kimberly,<br /><br />Thank you for your feedback and for taking the time to leave us a five star review. We appreciate your business and hope to continue servicing your trash can needs. Thank you and have a wonderful day!