Thanks for your feedback — we understand how frustrating it can be when the size doesn’t meet expectations, especially when returning isn&#39;t super convenient. While we’re glad to hear you found the material well made, we totally get that functionality matters just as much.<br /><br />If you ever consider trying another model, feel free to check out our website for a wider range of sizes and styles. We&#39;re always working to balance smart design with hygiene and transparency, and your input is a big part of that.

Hello, <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to assist! <br />-Nine Stars Group

Hello, <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to assist! <br />-Nine Stars Group

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we can assist you with, please feel free to contact our customer service department via email at support&#64;ninestarsusa.freshdesk.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group

Hi Vinay,<br /><br />Thank you for contacting the support team and apologize to hear about the issues you are currently experiencing. Your lid should operate properly with a bag inside of it especially if it has a liner ring. For further assistance please reach out to us directly at https://ninestarsusa.com/ and submit a support ticket for further assistance. Thank you and have a wonderful day!