Hello Kim, Thank you for taking the time to leave this review. We're so sorry to hear that your Shark FlexBreeze workind for 20 seconds and died. While we will absolutely share your feedback with the relevant teams for consideration on future products, we would like to make sure it works as it should. Please don't hesitate to reach out to our team by phone at 1-855-427-5127, so we can take a look further. Kind regards, Shark Clean

Hi Ray,Thank you for sharing your feedback on the Shark FlexBreeze Fan. We're sorry to hear that the battery life hasn’t met your expectations and that you’re finding it needs to be connected to a power source constantly.We understand how important it is for portable fans to offer reliable runtime, especially for your comfort on-the-go. Your comments are appreciated and will be shared with our product team for consideration in future designs.If you'd like assistance with your current unit or to explore other options better suited to your needs, please don’t hesitate to reach out to us at 1-855-427-5127—we’re here to help.Kind regards,Shark Clean