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Customer reviews for Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm for
Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm
4.2 out of 5 stars
stars241 ratings241 reviews
  1. 5 stars73% (177)
  2. 4 stars6% (14)
  3. 3 stars4% (9)
  4. 2 stars5% (11)
  5. 1 star12% (30)
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Showing 181-190 of 241 reviews
Jul 4, 2023
Robert
1 out of 5 stars review

Hot and Saggy

This mattress is hot and well, saggy. I am not that large but if I lie in the middle of the bed, I create a 4-6 inch impression which makes movement hard. I guess it is the memory foam that does that since it was not apparent at first. I have had a few back surgeries and need more support to keep my back in alignment.

Review from stearnsandfoster.com
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May 10, 2024
Lumpy Sleeper
1 out of 5 stars review

BAD Investment

I spent over $3500 for the pillow top firm and it has been the worst investment I have ever made. I am a single person and with one person sleeping on the mattress, it is hard to sleep all over the mattress to even out the pillow top sinking. Now the pillow top sinks in one area that I sleep and is very lumpy. I wake up hurting every morning. Now I will be trashing my investment when I can and going back to Beautyrest probably. I had a beautyrest mattress for 9 years before finally buying a new one. Losing over $3500 is a big hit.

Review from stearnsandfoster.com
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Feb 23, 2024
Unhappy customer
1 out of 5 stars review

Sagging after 8 months

Purchased in June but already sagging & I have been rotating it too. Now it is sagging on both sides. Tried to file a warranty claim, there is a fabulous 10 yr warranty however, there are so many loopholes in the warranty it's worthless to me. For some reason I have to prove I bought the mattress although my invoice is on file by providing a pic of a law tag. That is a paper tag on the side of the mattress which of course I removed. Could hear the paper crunching when using the mattress. So I was told I could use a tag on the bottom of the mattress. I looked and it doesn't exist, I did not remove it and have never looked at the bottom of the mattress. It was delivered and placed right side up on the bed, I never saw the bottom. I wasted my money & cannot recommend this mattress. Beware if you plan to purchase & be sure to check out the warranty requirements.

Review from stearnsandfoster.com
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Nov 11, 2023
Mike
1 out of 5 stars review

Quality issues

I had a Stearns and Foster mattress for over 20 years, it was the highest end mattress you could get at the time. We always loved it. We just moved into our new house and I decided to update our mattress and box springs/foundation. The new mattress and foundation were riddled with defects and issues. I have had to replace 3 different box springs/foundations as the foundations had torn coverings on the bottom or they were poorly put together, The mattress has been replaced once as there was a defective bulge on the side. I received a replacement foundation this week and a replacement mattress. And as I continue this nightmare both items received were defective as well. The mattress has a bulge on the left side of the foam encasement (would never pass any inspection by a mattress quality expert). The foundation does not lay flat, it rocks from one side to the other. I keep telling the customer service reps that there is a quality problem they are experiencing as they keep delivering me defective product after defective product. I wish I had my old mattress back.

Review from stearnsandfoster.com
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Jul 24, 2023
Sylvie_marie
5 out of 5 stars review

Sleeping on clouds

[This review was collected as part of a promotion.] This Stearns & Foster Lux Hybrid Soft Queen mattress is as if you're sleeping on clouds. Your body is surrounded by softness and irresistible comfort. I was able to fall asleep quickly and had a deep sleep throughout the night. Not once did I wake up with any aches or discomfort. Zero soreness in the morning. Waking up refreshed is an amazing feeling. I'm in love with the dark color of the mattress as well. This mattress reminds me of the luxury mattresses that are in five star hotels.

Review from stearnsandfoster.com
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Apr 24, 2024
Disappointed
1 out of 5 stars review

Did not last one year

The structure of the mattress deteriorated in less than one year. When I sat on the edge, the edge sank about half way down. The area where I normally slept developed a valley such that my girlfriend said she felt like she was entering a valley. Unfortunately since the mattress sprang back to its original level when no one was on it, the warranty dept refused to provide any help. So I discarded it. Poor quality and disappointing level of customer support.

Review from stearnsandfoster.com
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Oct 16, 2024
BobSig
1 out of 5 stars review

Second Stearns and Foster that has failed

My wife and I are on our second Stearns and Foster mattress. The first failed under warranty luckily and was replaced with our current mattress. Our experience with our current mattress is the same. Both sides have indentations and valleys that create a poor night's sleep. My wife is under 110 ponds and I am around 175 so I dont think our weight is an issue. Customer service will not replace this mattress stating "it is still within limits". By the way, this mattress is only 3 years old. Our next mattress will not be a Stearns and foster.

Review from stearnsandfoster.com
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Jul 26, 2023
Jon
5 out of 5 stars review

What are you waiting for?!

[This review was collected as part of a promotion.] When it comes to comfort, the Stearns & Foster Reserve Medium Tight Top - Queen (RES1) is in a league of its own. The perfect mix of foam layers and targeted support zones has made my sleep far more comfortable, and I've never felt more well-rested! I was impressed with the cooling technology used in the RES. It has made a noticeable difference in my sleep experience. No more nights of tossing and turning due to feeling overheated. The breathable materials keep me at just the right temperature the whole night through. I'm thrilled with my decision to go with the Stearns & Foster Reserve Medium Tight Top - Queen (RES1). It's an incredible investment in my sleep quality, and I'm waking up feeling refreshed and ready to conquer the day! If you're searching for a mattress that provides amazing comfort, excellent support, and a seamless unboxing experience, I wholeheartedly recommend giving it a try!

Review from stearnsandfoster.com
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Aug 4, 2023
giterdonesunshine
4 out of 5 stars review

My back hasn't hurt !

[This review was collected as part of a promotion.] First off, would like to say Most new mattress make my back hurt. The first night and this one did not. Was very surprised before i start let me say i recieved this mattress as part of a promotion and was blessed to get to review it. I like the handles in the side makes it easier to move around. 2nd thing I noticed was the little air holes on side. Was super excited about that I'm a hot sleeper live in Texas can say I think this idea actually works its not like a ice box bit I diffenelty seem to be cooler at night not so stuffy . So that wad a major bonus with me . It's pretty tall when you put it on a box spring I really like that. Get deep pockets sheets also. Havnt had any issues with sheets coming off so that another thing I like usually sheet is half off by morining. And I received the soft lux hybrid first time with a mattress with memory foam. And I loved it. I like that it's a hybrid so you get the benefits of both memory foam and springs. I'm a side sleeper and havnt woke up to my shoulder hurting and that is awsome. The only thing is that my and my husband I feel end up in the middle some nights leaning on each other and with it being soft it feels like you kinda sink in but I like it and love it first luxury mattress I have owned and it did not disappoint. I received this as part of a promotion

Review from stearnsandfoster.com
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Aug 7, 2023
Loni3088
5 out of 5 stars review

Best mattress Ever

[This review was collected as part of a promotion.] I received a stearns and Foster Reserve pillow top mattress for my Honest review and Let me tell you That this mattress is so soft, it feels like you are being hugged by a cloud, it is a great quality with a beautiful design. It is super heavy and tall which I don't mind. Hands down best nights sleep I have ever had. Only problem I have is keeping our 4 girls out of our bed.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13615264610