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Customer reviews for Tempur-Pedic TEMPUR-Adapt Medium Hybrid Mattress for
Tempur-Pedic TEMPUR-Adapt Medium Hybrid Mattress
4.4 out of 5 stars
stars
1,837 ratings1,837 reviews
  1. 5 stars70% (1,283)
  2. 4 stars12% (227)
  3. 3 stars7% (136)
  4. 2 stars5% (88)
  5. 1 star6% (103)
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Showing 841-850 of 1,837 reviews
Dec 18, 2023
Reviewer name: Brandon
1 out of 5 stars
1 out of 5 stars review

Mattress cracked and customer service will not honor warrant

Mattress was wonderful and loved the product but now after three years it has started cracking vertically and horizontally. Filed the proper claims process and was immediately declined stating the discoloration on the under cloth (which cannot be washed) was the cause due to a spill. This stain was actually caused by sweat due to the heat that retains in the memory foam and now the claims department stated there is nothing they can do or help with. Needless to say I will not purchase another tempurpedic mattress again due to this customer service and warranty response to not guarantee their product like they claimed. 10 year warranty was not upheld and quality and customer assurance is not their top priority.

Review from tempurpedic.com
Helpful?6589X5AB37CP13615253704
Sep 2, 2022
Reviewer name: Unsatisfied Stomach Sleeper
3 out of 5 stars
3 out of 5 stars review

Not Satisfied

Been a bit disappointed in my temperpedic. I feel this isn't a good bed for folks who sleep in there stomach. I sometimes wake up with lower back pain because the temperpedic medium I own is too soft and doesn't support me enough to when laying on my stomach. If it mattered I'm 6'3" 195lbs. I would highly consider getting the firm version of you are a stomach sleeper.

Review from tempurpedic.com
Helpful?6589X5AB37CP13615253704
Jan 29, 2020
Reviewer name: Relieved Spinal Supported Sleeper
5 out of 5 stars
5 out of 5 stars review

Quality, Full body supporting product

My Tempurpedic arrived yesterday. It literally makes me feel my whole body is fully supported from my neck down my spine through my hips. During these cold months going into winter this Tempurpedic is what I greatly needed. My previous spinal injuries from a car accident I suffered has made going to bed a strategic task. I had to plan which way to align myself with the mattress so I didn't have to go through the next day or week in pain. The price of the Medium Hybrid was quite steep, but was well worth it to help me to be more mobile and carry out my household expected duties as a mom and bread winner. I would recommend this Tempurpedic to anyone who has any type of arthritis or spinal impairments that has to deal with intolerable and unnecessary pain. The Medium Hybrid Tempurpedic hugs me like a soft comfy glove. It fills in any spaces between my body and the mattress naturally and supporting my spine each time I lay on it. For me, sleeping and able to stay mobile is much better than the pain I had to go through doing simple things like walking or just going to the bathroom. The Tempurpedic helps to eliminate that dilemma for me and I'm thankful I finally purchased one and so is my spine. Now my spine will repay me by helping me to stay mobile and pain free during this upcoming brutally cold season in New England. Thank you, Tempurpedic. Your a match to my spine made from NASA. I'm glad I was able to experience it here on earth without having to go outer space.

Review from tempurpedic.com
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Oct 6, 2020
Reviewer name: Happy Sleeper
5 out of 5 stars
5 out of 5 stars review

Firm but Comfy

[This review was collected as part of a promotion.] I've had my new mattress for about a week and it's a bit firm for a Medium but I know with time it will soften up. The first night I could feel my spine realigning. My previous Tempurpedic was 16yrs old and lost its support. This is a great mattress and very supportive.

Review from tempurpedic.com
Helpful?6589X5AB37CP13615253704
Oct 6, 2020
Reviewer name: aliciae78
5 out of 5 stars
5 out of 5 stars review

Excellent comfort

[This review was collected as part of a promotion.] I have had this bed for one year and it is excellent. It has held up as expected and is still in supreme condition. It's very comfortable and supports my back. I have sciatic nerve problems and this bed has helped my back every day since I purchased it. The only down side is the cooling cover is not machine washable. This would be nice but it's not the end of the world.

Review from tempurpedic.com
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Mar 18, 2019
Reviewer name: Unsatisfied
1 out of 5 stars
1 out of 5 stars review

Wish I could return

This product is not the product for me. I toss and turn and do not get a good nights sleep. I bought it throughfurniture store and their policy is absolutely no returns on mattresses. I wish I knew because I would have bought through tempurpedic instead. At least then I could have returned after 30 days. Now I'm stuck with the mattres.

Review from tempurpedic.com
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May 9, 2023
Reviewer name: Cool and Comfortable
5 out of 5 stars
5 out of 5 stars review

We stayed cool and comfortable the entire night!

Getting older has provided a hot, sweaty night. The pillows were uncomfortable and we were not receiving quality sleep. Then we were introduced to TEMPUR=Adapt. With a cooling mattress and the best pillows we've ever slept on, we have slept like babies. Remarkable mattress, outstanding pillows.

Review from tempurpedic.com
Helpful?6589X5AB37CP13615253704
Nov 29, 2018
Reviewer name: Sleepymeepies
5 out of 5 stars
5 out of 5 stars review

We love this mattress

We purchased our medium hybrid almost 3 months ago now and we love it! It did take about a week to get used to but now it's my favorite thing in our apartment. The hybrid is a good transition between a spring mattress and completely memory foam. Highly recommend, you won't be disappointed! We just came back from a vacation too and our bed at home is now more comfortable than a bed at a 4 star hotel.

Review from tempurpedic.com
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Feb 18, 2019
Reviewer name: mac
5 out of 5 stars
5 out of 5 stars review

super sleep

We have had our tempur-pedic mattress for over 10 years. It is the best thing we have ever bought. I am shopping for a larger size now. When I go to bed it is with pleasure as I lie down and feel the bed seem to hug me. You will not be sorry. My husband has a bad back, fused neck, bad shoulder, bad knees and lots of health problems. This mattress has been his only help.

Review from tempurpedic.com
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Apr 23, 2019
Reviewer name: Big Guy
4 out of 5 stars
4 out of 5 stars review

Similar to pastTempurpedic

The bed seems similar to the one we replaced. We had a Tempur-pedic Classic. The deliver went pretty well. However, if you are replacing an old bed, the delivery people should make sure the frame fits the new bed correctly. It does tend to be warm. However, it is not too warm. I just use less covers. It seems comfortable and I can only hope that it does not start sinking like the old one did. The new 10 year warranty is half of what the old ones had. The pillows we got are very nice. The down one is not hard like some of the other memory foam ones are. The cooling one seems to work well for my better half. She seems to like it. Only time will tell. As to warranty, the tags should have been placed either at the foot or on the side. To have to look at information at the head of the bed seems strange. Also, the corners of the foundation say to remove them. However, the delivery people did not remove them.

Review from tempurpedic.com
Helpful?6589X5AB37CP13615253704