Hi, we're disappointed to hear this feedback. Keeping your child's skin comfortable and healthy is always our goal and we want to assure you that all of our materials and products are rigorously evaluated by product safety and medical professionals to ensure they are safe. We'd like to learn more about your experience, so when you get a chance, give us a call. We can be reached at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). Thank you.

Oh no, we’re disappointed to hear this and hope your child is feeling better now! This is definitely unexpected and we appreciate you reaching out to let us know about your experience. When you get a moment, please connect with one of our team members by phone at 1-888-778-5587 (M-F, 8AM-5PM CT). Have a great day!