Hi Kathy, we really appreciate you sharing your feedback on this purchase! All of our training pants go through extensive evaluations to ensure they are comfy for your Big Kid™ and because this hasn't been the case, we'd like to learn more to help. When you get a chance, please give us a call at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). We look forward to assisting you, thanks!

Hey Jennifer, we're bummed to hear this and want to assure you that the quality of our products is very important to us. Since these training pants are not meeting our high-quality standards, we'd love to chat further with you to find a solution. When you get a chance, give us a call at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). We're always eager to help!