We're very sorry you're unhappy with how long the smell was lasting for you. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that scent preferences can vary from person to person, though, so we'd like to suggest trying to adjust the amount of beads to meet the amount of scent you desire. Larger loads need more beads than small loads to deliver the desired amount of scent. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team.

Thanks for sharing. Based off of your review, we'd like to learn more on what we can improve on. If you'd like to share more with us, please don't hesitate to give the Downy Team a call at (800) 688-7638.