After talking about getting a new mattress for 5 years, I'm so glad we finally took the plunge with Tempurpedic! The customer contact and support between choosing our bed, shipping, and deciding on a delivery date moved quickly and easily. Getting the bed in and set up was timely and problem-free as well. The best part of all has been the bed itself: so comfortable and relaxing, and waking up without back pain has been a huge game-changer!

After looking at several mattresses, I bought the firm pro-adapt mattress. It is very firm but I have read that as you use it, it will get softer. I like it but it is very different compared to the other mattresses I have owned. I am still getting used to it. It is very pricey but hope to fall in love with it as I sleep on it.

This is the most comfortable bed I've ever slept on. It is high quality. If you're looking for a "memory foam" type of bed, Tempurpedic is the best. This bed was a replacement for a Tempur-Deluxe bed that was 10 years old and worn out (no bed will last forever). When this one is past its life cycle, I'm sure I'll replace it with another Tempurpedic bed. I love the new temperature regulating cover on this bed, as it helps keep me cool when I sleep. I would definitely recommend this bed to anyone.

Plain and simple this bed is the best. Obviously you should still try it your self because everyone likes different comfort and support levels. For us this was the best bed we could find. My wife and I dont wake up when one of us get in or out of the bed like our old mattress, we don't wake up in the middle of the night, we don't toss and turn as much, and even if we don't get a lot of sleep we feel so much better when we wake up compared to our old mattress. Yes it was very expensive but well worth the investment.

We purchased a King Tempur-ProAdapt in firm. After seven months, we wish we could undo this purchase. Our previous two mattresses were both firm, traditional independent coil. This would be our first memory foam mattress. Neither my wife nor I sleep consistently well on the Tempur-Pedic. This mattress chases you off it - I literally find myself getting out of bed in the morning because I can no longer stand the discomfort my body is feeling, specifically, pain through my pelvis and hip region as well as sore shoulders and numb arms. The hip and pelvis pain is with me continually and the sad part is I have learned to live with it. Recently, a second seven day vacation away from our Tempur-Pedic, I realized my hip/pelvis and shoulders stop hurting within a day or two. I spoke with Tempur-Pedic, but their response was to keep the room cool and to consider purchasing their mattress topper which would *maybe* help soften things up. I never stated this mattress is too firm, there is more to it than that. This mattress brought pain my mid-40's body has never felt. Read reviews and if you're having problems early on, react immediately, we're stuck with this thing now and we'll have to absorb a second mattress purchase in under a year. They claim their customer service is so great, why not try to help someone and send them a mattress topper after they just spent thousands on your product and are now afraid to use it.

[This review was collected as part of a promotion.] Seriously the greatest bed ever! My husband used to constantly wake up in pain from other mattresses and after the first night with this mattress he had no more pain! We will never buy any other brand of mattress ever again!

The issue is not with the product. I recently requested an exchange for my newly purchased mattress, to an upgraded more expensive model. Now, keep in mind that it took 32 days to receive my first mattress, including the adjustable bases. (that was also a fight to get) We are coming on 14 days and I still have not received my exchange mattress. I have called more times than I care to mention. Ever time I call, the wait time is awful long. When I finally speak to a "customer" service rep, I get an answer of your order will process in 5 to 7 days, call back. Along with the lovely " have I helped you? and is there anything else I can do?" HA!! You haven't done anything. So, I call back once again. 7 days to be fair. The response, I am sorry, it takes 7 to 10 days for your order to process. So, I call on day 10, then told to call back again. That it takes 10 to 14 days. Today, after being told not once but twice to speak to a special department and being on hold. AND hung up on twice. I am still no where. And calling on day 15. DO NOT, DO NOT purchase from on-line. Find a store, compare your prices. Do not get stuck in this horrible nightmare! When I asked if I could cancel my whole order and how long it would take for funds to be retransmitted. 10 to 14 days.......

I have purchased way too mattresses in the past 10 years, searching for a good nights sleep. Finally, Tempurpedic Proadapt Firm mattress has given me reliably great rest every single night. Each night I go to bed and I think the mattress might be too hard for me, as I seem to lie on top of it rather than in it, however that thought lasts about 5-10 minutes and next I know, I'm waking up 8 hours later with no shoulder/ hip/ back pain. I also purchased the Adapt Prolo+cooling pillow and that, too, is a game changer for me ...no more neck pain. This purchase has genuinely changed my life for the better. No more Ibuprofen, no more Acetaminophen. I hope that everyone can find the relief I am enjoying.

I never imagined a mattress could make my life better before now. I've lacked sleept for the last 10 months due to 2 cervical disc issues. This bed and adjustable base provides everything I need to help my horrible symptoms that prevented me from sleeping prior. I'm so thankful for Steve at Sleep Outfitters for his expertise and helping us decide on a mattress. It's beyond our expectations!

We love our split king pro adapt medium hybrid. I also love the pillows we ordered. We got 2 king size from the cloud collection. It was the $200 one with cooling technology. We also got the 2 for $99 cloud cooling regular size for between my knees. The customer service is awesome. We had a celebrity mattress that was discontinued. It was causing back pain. They refunded the price that was paid 9 years ago to go toward a new mattress. I highly recommend tempurpedic. I love the cooling technology!!!