The warranty process is too difficult. Having to lift mattress take pictures etc is ridiculous. Our bed was put in protective cover sheets spread and had to strip. I'm 87 years old and had to get help to come to my home just to register. Called to register on phone. I was informed not an option. Ridiculous

[This review was collected as part of a promotion.] Initially got the medium firmness and was able to exchange the mattress for the soft firmness during the "trial period" for a $175 fee, of course. Medium was just a little too firm for us. Customer service was great and accommodating. The mattress itself is amazing. My wife and I are shift workers and have always had trouble with getting a good night sleep. Now that is a thing of the past. When we're home and sleeping on the Tempur-Pedic we finally sleep all the way through the night. It's spectacular

We just replaced a tempur pedic mattress that lasted 15 years with the pro adapt firm. The first night on our new mattress was the best sleep we've had in years! While our old mattress was fine and probably could have been used even longer, the new mattress is exactly what we were looking for. Firm without being rigid and supportive for our aging joints-a quality investment. While it's a bit higher and we've had to adjust to same, it's the only drawback.

The registration requires the serial number. The serial number is not on the bed in any place that is convenient to access. I basically had to disassemble the product rendering the money I paid for delivery and assembly moot. I still don't see it where the chat bot says it should be. Terrible experience so far.

[This review was collected as part of a promotion.] Our first Tempur-pedic lasted nearly 18 years. The Pro Adapt Firm is comfortably cool and is a guaranteed restful sleep. We have a total of four in the house and they are the only mattresses we will sleep on.

I've have semi-quality mattresses all my life. This one kills them all. I bought a FIRM because is stops me from the tossing and turning. I also have Sleep Apnea. 1 Month into this mattress and I'm hooked. I have nights I don't recall tossing or turning. My body is well rested and I'm adjusting to the firmness of my mattress. I also purchased 2 Cloud Firm Pillows and 2 Neck Pillows. All well worth the investment of many years of restful sleep.

[This review was collected as part of a promotion.] This is a great mattress that has helped eliminate my back problems. The new design with the easy zip cover is stylish and easier to remove. I've been using this for several months now and as a result the back pain and problems I have experienced have been Reduced to the point where I'm not in pain most of the time unlike before now. So I can undoubtably say the Tempur-pedic pro adapt firm mattress has improved the quality of my life.

The mattress was okay but very foamy, such that if you roll around during the night, you will be working with the initial impression that your body left. Also, I have a bad lower back and found it didn't provide enough support (I'm 5'4", 113lbs). I did get the ergo base and love that. The only way to improve that would be to have a timer set so that after falling asleep it would revert to the regular position.

my husband and I purchased a tempuric mattress in 2021. The first months of use we loved our mattress. However, today, with two years of use, we clearly feel that the mattress is very sunken where we sleep. We feel a hole where we lay. Both me and my husband are feeling a lot of back pain, especially when waking up, we believe that this is due to the mattress being completely uneven, lumpy, sagging and without structure. I would like to point out that we are not fat, so there is no overweight on the mattress and we don't spend many hours lying down either. We go to bed around 10 pm and wake up between 7 am and 9 am. It's not worth the price, for in two years the mattress will be completely bad, uncomfortable and impossible to sleep on.

in my simple opinion, the bed is fine I don't know if the bed I chose is very hard but since I bought the bed I haven't been able to sleep a whole night what I sleep is like four or five hours as I said before maybe I chose the very firm bed I thought that by buying this bed I would rest more but it is not like that always when I get up in the morning I get up with back pain I will try to see if I can exchange and then update this review