These are great chairs for the money, they are not polywood but they are decent and look like they will last a good number of years. I bought two and had no problems putting them together, took about 20 minutes for both. for the bad reviews about the bolts stripping or cross threading, a little hint, start the screws by hand about 5 turns and then use the screwdriver to finish.

Bait n switch. In the store the chairs have cupholders that hide. Received fixed cupholders instead. Nightmare with customer service ensued. Then after we reached a settlement another problem arose. I had read reviews where people have problems with the hardware. I figured out what the problem is and how to avoid it!! The chairs are put together with stainless steel bolts and rectangular nuts. Some of the nuts are NOT threaded! If you don’t test all of the nuts before using them you could find yourself in a bad situation… I contacted Keter to tell them about their lack of quality control (as they could easily check the 8 nuts before sending the chairs out. They are too cheap to send extras, too cheap to check them… And then have no problem giving you a very very hard time to get a replacement NUT (including trying to blame you for not following directions!!!) But no, their unthreaded nuts are the problem and its very doubtful this defect made it to the owners attention. I Tried, but they have such a blame the customer attitude on the front end its very unlikely this reported discovery made it to the top! Too bad the head doesn’t know how the tail treats customers for their own defects! The chairs are made from molded components (halves that were pre-snapped together, but were not always snapped together fully, or would not stay snapped together. Another Quality issue and no remedy. Just cheapens the look a little.). Keter also refused to swap out the arms for the correct ones, they blamed Sams for the bait n switch.

Disappointed in this chair. It is only available online so the customer can't examine the chair. It is made of a light-weight plastic. When I received this order, the back of the chair was missing in the parts. When I attempted to follow directions from the company to request a replacement part via an on-line form, the form would not accept my address. I plan to dispose of this chair.

I gave it a 3 for a couple reasons. First, I ordered four chairs total because they were on sale. Two one week and two the following week. Putting them together was nothing short of frustrating. If the square nut thingy wasn’t lined up perfectly, it took forever to get the screw to go in. What should have been a 30 minute tops assembly for two chairs, turned into a couple hours. Second, one chair was cracked so I returned it to my local Sam’s store. I did get a refund, no issues there. However, I wanted to order another chair and the lady told me that she could not order it at the store and I would have to go online and order it. I told her that it was on sale when I bought it and now it’s not. She told me to get in touch with customer service and explain it to them. Too much of a hassle for me so I just got the refund and never ordered another chair. A store manager should be able to put the order through for me and give me the sales price. Thats why the three stars……three for the chair due to assembly and zero for the broken chair and not being able to reorder at the store.

Easy assembly and sturdy design! Looks great in the yard and also very comfortable!

Great value and easy to install

Nice chairs but care needed during assembly

This is a very comfy chair. Sits at a good angle. Love the color. Good price.

Very durable, won’t blow away, nice and heavy

This is a good sturdy chair.