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Customer reviews for Tempur-Pedic TEMPUR-Adapt Medium Hybrid Mattress for
Tempur-Pedic TEMPUR-Adapt Medium Hybrid Mattress
4.4 out of 5 stars
stars
1,837 ratings1,837 reviews
  1. 5 stars70% (1,283)
  2. 4 stars12% (227)
  3. 3 stars7% (136)
  4. 2 stars5% (88)
  5. 1 star6% (103)
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Showing 471-480 of 1,837 reviews
Aug 31, 2021
Reviewer name: Good old oldies
4 out of 5 stars
4 out of 5 stars review

A good nights sleep

We are enjoying our new medium hybrid mattress. It is very comfortable and luxurious. My only issue it is impossible to find fitted sheets with an 11" pocket. Most sheets are 10-15 inches which means you cannot make a taut bed. This would be a problem for any split king mattress, not just Tempur pedic.

Review from tempurpedic.com
Helpful?6589X5AB37CP13615114234
Mar 28, 2020
Reviewer name: Sue
3 out of 5 stars
3 out of 5 stars review

Not as comfortable as I expected

The mattress is comfortable, especially with the adjustable base IF laying on your back. However, I am not a back-sleepier, I'm a side sleeper and I find myself waking several times during the night because I am not comfortable. I have the mattress 4 weeks and am trying to give it a fair shot. Right now, Im disappointed because I'm not getting good nights sleep and the mattress was not cheap.

Review from tempurpedic.com
Helpful?6589X5AB37CP13615114234
May 11, 2024
Reviewer name: PainFree
5 out of 5 stars
5 out of 5 stars review

Love Love Love

[This review was collected as part of a promotion.] Another excellent mattress from one of my favorite brands! I received this mattress for free from BzzAgent and Tempur-Pedic in exchange for my honest review. I was really surprised to see it delivered sealed in a bag and not fully expanded. It weighs a ton so I am glad that I only had to move it once. I was excited to find that there are handles on the bottom, two on each side. I have slept on this mattress for about a month. My first reaction to this mattress was that is feels a lot firmer than I was expecting. This has gotten much better as we continue to break it in. Even with the extra firmness this mattress is incredibly comfortable and soft. Some other great attributes are that it features a cool to the touch comfort. I love that it "Adapts" to each sleeper. This has made my husband very happy. This 11 inch mattress has helped me sleep more comfortably as well. This means that I don't wake up multiple times a night like I used too. I have also noticed that my husband also gets a great night of sleep. I think part of this is because the mattress helps him snore less. This is because the mattress distributes your weight evenly. I love that is it made of several layers of TEMPER-Material. I think that this material is what is helping my husband with his back problems. Also, the mattress features adaptable material which absorbs motion absorption. I also like that it is recommended for side, stomach and back sleepers. However, there are two aspects that I don't like. It includes the fact that the mattress really sinks down when you are sitting or laying down in the bed. Overall, I think this is one of the best mattresses that I have ever owned. I would most definitely purchase this mattress. I highly recommend it to everyone who wants superior quality and comfort.

Review from tempurpedic.com
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Sep 22, 2023
Reviewer name: Uncomfortable sleeper
1 out of 5 stars
1 out of 5 stars review

Terrible customer service

The mattress they recommended is awful. Couldn't sleep on it. Called them,chatted with them. Asked to return. I'm sitting here with a worthless mattress and nobody has helped to start a return. A whole week and I'm told I'll hear back by Oct 6th. What???? I would have upgraded to a more expensive mattress but no one seems to want my purchase. I have a credit line with Wells Fargo for the upgrade. They have lost a long time customer. Unheard of behavior.

Review from tempurpedic.com
Helpful?6589X5AB37CP13615114234
Jun 25, 2019
Reviewer name: Unhappy Sleeper
2 out of 5 stars
2 out of 5 stars review

Doesn't work for me

I purchased the Tempur-Pedic hoping it would help my back problems. Unfortunately it was just the opposite. It made matters worse. I am swapping it out for another brand and taking a loss on the money I paid for the Tempur-Pedic. Sorry, I gave it an honest try.

Review from tempurpedic.com
Helpful?6589X5AB37CP13615114234
Jun 13, 2019
Reviewer name: Sleeping in extreme comfort
5 out of 5 stars
5 out of 5 stars review

The mattress I have always wanted

My Tempur-Pedic mattress arrived this week - right on time, as promised. The entire experience was a good one. I decided to visit a Tempur-Pedic store (Bellevue, WA) since I wanted expert advice. When I called to see if they would be open at the time I wanted to come in, I spoke with Kirby. He greeted me as soon as I entered when I and carefully reviewed several types of mattresses with me. He asked what I thought were important questions: 1) did I have any issues that concerned me (I have a bad back!) 2) what type of surface would I be putting the mattress on 3) how high off the floor would the mattress sit Kirby then recommended the perfect mattress for me. He set up a delivery date and the mattress came right on time. And I even received a call the next day to see if everything was in order. It's nice to know I have a 90 day trial period, even though I don't expect I would ever return the mattress.

Review from tempurpedic.com
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Dec 18, 2023
Reviewer name: Brandon
1 out of 5 stars
1 out of 5 stars review

Mattress cracked and customer service will not honor warrant

Mattress was wonderful and loved the product but now after three years it has started cracking vertically and horizontally. Filed the proper claims process and was immediately declined stating the discoloration on the under cloth (which cannot be washed) was the cause due to a spill. This stain was actually caused by sweat due to the heat that retains in the memory foam and now the claims department stated there is nothing they can do or help with. Needless to say I will not purchase another tempurpedic mattress again due to this customer service and warranty response to not guarantee their product like they claimed. 10 year warranty was not upheld and quality and customer assurance is not their top priority.

Review from tempurpedic.com
Helpful?6589X5AB37CP13615114234
Jul 8, 2019
Reviewer name: Jonathan
5 out of 5 stars
5 out of 5 stars review

Super senior recomendations .

[This review was collected as part of a promotion.] As a super senior I unfortunately have a chronic arthritic lower back issue and prior to the following explanation and routine was walking with a walker or cane.....every day and thought I would soon be in a wheel chair . I have followed my surgeons and primary care Dr's advice and have completed the xrays,mri's , facet injections, physical therapy and chiropractic therapy . I have lost 30 pounds and am now normal weight , continue to use... one... 75 mg anti inflammatory med 2-3 x per week , 12 specific back exercises as needed ,2 x per month 1 hour therapeutic body massage ....AHHHHHH...:-))) ,3 water walking classes per week ...and purchased a Tempur-pedic adapt med hybrid mattress with an adjustable base . NO DOUBT the mattress has given me the most relief and is the most important part of my daily life since I spend 7-8 hours on it every 24 hours. I know this to be true since the above explained routine with out the new mattress was not giving me regular relief ! As a further mattress comparison traveling is difficult but now tolerable for short mini vacations since most up scale hotels and or relatives do not have tempur-pedic mattresses available . So the quality of my life has greatly improved .thanks to tempur-pedic . FYI we have several other high end mattresses in our spare bedrooms that are only 6 months to 2 years old and claimed to be the best there is for back issues ....NOT TRUE . Spend 3-6 hours in a mattress shop that sells the tempur -pedic mattresses and test the many models available . No doubt they are expensive ....but ... they work as advertised . Usually purchasing a mattress is worse than buying a used car, listening to most incumbent politicians or paying your taxes ....BUT the ...Tempur -pedic experience is different .. Do yourself a favor and find out for yourself as you and your back will be pleasantly surprised !!

Review from tempurpedic.com
Helpful?6589X5AB37CP13615114234
Jun 9, 2023
Reviewer name: Cathy
5 out of 5 stars
5 out of 5 stars review

Great product, but not as soft as I thought

My husband and I tried this mattress in the show room, and it felt very comfortable, however, after having it delivered to our home, it seemed much more firm than what we experienced in the show room. The salesman did say that the brand new mattress would feel a little bit more firm, but it's actually a little too firm for me, and we may switch it out for the softer model.

Review from tempurpedic.com
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Sep 6, 2023
Reviewer name: Forest Dweller
2 out of 5 stars
2 out of 5 stars review

Poor Customer Service

I have purchased Tempurpedic bed toppers for other beds in my house and they came beautifully packaged, clean and flawless. This time when I purchased a topper it came in poorly repackaged, dingy looking and the cover had a rip in it. It was clearly one that someone had sent back after sleeping on it for 90 days. It was clear that quality control had not looked it over before rewrapping it, and I have no idea whether it was sanitized in any way. I am incredibly disappointed with a company that touts itself as being the absolute best. The product itself is good, but I expected better from Tempurpedic.

Review from tempurpedic.com
Helpful?6589X5AB37CP13615114234