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Customer reviews for Step2 Vero Pool Lounger - Single for
Step2 Vero Pool Lounger - Single

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Showing 11-20 of 83 reviews
Jan 16, 2024
None
1 out of 5 stars review

Verified Purchase

I am actually disappointed.

They look very nice in the picture. The picture looks as if there are a one piece, but they are not. They are actually screwed together with stainless steel screws when taking in and out of the pool they break apart.

Review from step2.com
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reply from CS

Thank you for contacting Step2. We are sorry and apologize about your product issue. Please contact us at 1-800-347-8372 Monday - Friday 8AM-5PM during normal business hours and ask for a Consumer Service representative who will assist you in order to find a resolution to your satisfaction. Regards, Step2 Consumer Service

Jul 3, 2024
JennyF
1 out of 5 stars review

Verified Purchase

Totally uncomfortable.

Totally uncomfortable and not usable. Had to return. I bought this because I wanted to use it on our pool's sun shelf, but I couldn't lay in it without slipping down it like a slide and then was in the most uncomfortable position. Terrible ergonomics and design and really wanted this to work.

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reply from Official Step2 Brand

Thank you for contacting Step2. We are sorry and apologize about your product issue.You have reached us after business hours as we closed for the fourth of July holiday until Monday, 7/8/24.Please contact us at 1-800-347-8372 Monday - Friday 8AM-5PM during normal business hours and ask for a Consumer Service representative who will assist you in order to find a resolution to your satisfaction. Regards, Step2 Consumer Service

May 10, 2024
Ernie Low
1 out of 5 stars review

Verified Purchase

Great product at first

This product is fantastic at first… but after securing the sand weighted portion and moving the chairs they rip out of the plastic. I have take the chairs from the pool and I'm doing so the screws rip out again… I'm no genius but there are only so many times you can screw something back into plastic. I guess I shouldn't be surprised for the price but these are not sturdy and I should have just paid for the real pool loungers. You live and you learn!

Review from step2.com
Helpful?6OFAEVL4GY0513615064530
reply from CS

Thank you for contacting Step2. We are sorry and apologize about your product and or part issue. Please contact us at 1-800-347-8372 Monday - Friday 8AM-5PM during normal business hours and ask for a Consumer Service representative who will assist you in order to find a resolution to your satisfaction. This would include sending any necessary replacement parts at no charge with proof of purchase if product within our 3 year warranty. Regards, Step2 Consumer Service

Dec 24, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

Vero Pool Lounger

I ordered my pool lounger on December 5. I was a little apprehensive about it arriving before Christmas. Five days later it arrived. It's a Christmas gift for my daughter and husband. Therefore it hasn't been opened. We have two homes on same property. It came to her house and it had a sticker that said Vero Pool Lounger. I'm sure they knew it was their gift as I don't have a pool. It was ok though. We are all adults😂 I was most impressed with price and delivery. I hope it's as easy to put together as everything else has been. Merry Christmas Step 2

Review from step2.com
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Jul 18, 2024
Barbara
5 out of 5 stars review

Verified Purchase

Pool ledge loungers

Love these in pool loungers! Our ledge is 8-9” deep and these were the perfect size. You can add sand in the bottom compartment but once we put them in the pool it filled up a little with water so we did not need to add sand. For the most part they stay on our ledge maybe shift a little. Even with teen boys jumping around in the pool. They are smooth and comfortable. I purchased lounger pillows for added comfort.

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Jul 11, 2024
David
2 out of 5 stars review

Verified Purchase

Nice idea, just not a good product fit/ design

We own two of the low chairs and love those on the pool ledge, so thought this would be a nice add... the lounger itself has quite a comfortable shape and sits at just the right height to enjoy the pool water... but... the fit and quality is really lacking compared to the other Vero chairs. The two pieces that go together for the back and the seat are a really bad fit, leaving a gap that flexes quite significantly in use. I don't have much hope that it will hold up without pinching someone or breaking and should probably return it before that happens.

Review from step2.com
Helpful?6OFAEVL4GY0513615064530
reply from CS

Thank you for contacting Step2. We are sorry and apologize about your product issue. Please contact us at 1-800-347-8372 Monday - Friday 8AM-5PM during normal business hours and ask for a Consumer Service representative who will assist you in order to find a resolution to your satisfaction. Regards, Step2 Consumer Service

Jun 8, 2023
Wen125
3 out of 5 stars review

Verified Purchase

Pretty Good

I got a great deal on this, so for the money, I am pleased. However, this chair will not stay on my tanning ledge, even after it has been completely submerged. It doesn't seem to fill up enough to force it to stay in place, and so if we don't take it out of the water after use, it just floats around.

Review from step2.com
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Jul 16, 2024
Luke
4 out of 5 stars review

Verified Purchase

Great sun chair for the price

Amazing for the price, there could be more adhering structure between the two main pieces. I don't see how the screws wont eventually rust. Otherwise for the money these are an amazing buy.

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Jul 12, 2024
wrriver
5 out of 5 stars review

Verified Purchase

Great price by Sam's Club

We've had 2 of them for about 3 weeks, so far they have been great and a good addition to our pool. We decided to add small rocks instead of sand as recommended to keep them from floating away.

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Oct 30, 2023
PP Houston
4 out of 5 stars review

Verified Purchase

Sales Manager

Great product for the money for sure. Only reason not a 5-star is the way it bolts together, I want to make sure the threads do not strip out or get loose over time and stay tight.

Review from step2.com
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