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Customer reviews for Step2 Vero Pool Lounger - Single for
Step2 Vero Pool Lounger - Single

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Showing 1-10 of 83 reviews
Apr 8, 2023
Nicole
5 out of 5 stars review

Verified Purchase

Great pool lounger

These are great in our pool. They fill up easily to allow them to stay on our tanning ledge. They also dump easily when we need to close the pool with the cover. Such a great lounger for a fraction of the price compared to other pool loungers! We already purchased two and are checking back regularly to order at least 2 more!

Review from step2.com
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May 23, 2023
Jackie
5 out of 5 stars review

Verified Purchase

Exactly What We Needed

Works great for our needs. New pool build/owner and wanted something economically priced for our first season. Works great so far - overall comfortable for most of my family and no issues with floating. It is a little low for the grandparents. Delivery with Step2 was fast compared to other online stores.

Review from step2.com
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Jun 26, 2023
Dancing in AZ
5 out of 5 stars review

Verified Purchase

Highly recommend the Vero pool lounger and Step2

We would highly recommend the Vero in-pool loungers and Step2. We found the quality has met our expectations. The foot area does float up slightly in 9" of water when unoccupied on the Baja shelf but they have remained in the same location since they were placed in the pool. We did completely submerse them as suggested in another review. The fabulous pricing compared to other loungers on the market made us give them a try and we are ecstatic we did. You will be too! We did have a small shipping issue. Once Step2 was notified about the problem they immediately assigned us a fabulous CS rep. She took care of us to our complete satisfaction. Great company and lounger!!!

Review from step2.com
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Sep 12, 2023
Elizabeth K
5 out of 5 stars review

Verified Purchase

Quite Pleased!

They were very easy to put together and look great. They're easy to move around to brush the ledge to clean. Guests find them comfy and the small kids love sliding off of them into the water!

Review from step2.com
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May 10, 2023
Monica
5 out of 5 stars review

Verified Purchase

Do it!

LOVE these!! It's the only moderately low priced chair of its kind and it's great!! The seam doesn't bother me at all, the quality is high. Would buy again.

Review from step2.com
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Jan 12, 2025
Big sexy
4 out of 5 stars review

Verified Purchase

Summer time 😎

For the price it seems good 👍. Let you know more this summer

Review from step2.com
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Oct 14, 2024
Julie
3 out of 5 stars review

Verified Purchase

Vero pool lounger

I ordered two chairs and one of the chairs is not holding up very well. I purchased Allstate protection, but I never did receive my Allstate certificate. I'm going to have to contact Sam to find out how I take care of returning this item.

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Sep 29, 2023
The Gales
3 out of 5 stars review

Verified Purchase

Good idea but design and build could be better...

In general, this product appears to be a decent product, but what i most disappointed about it is how it is put together and the uncertainty that i have after doing so. It is made of two sections that are screwed together. Given that the seam between the two sections is precisely where most of the pressure is put, you would expect that the two sections are secured together using a nut and bolt system. Nope, they are just scrwes that are to be put in and through the plastic. Every time we sit on these chairs that gap feels like it is getting bigger and bigger! And the center screw, which is black is very visible in the gap, which really takes away from the clean lines and aesthetic of the design.

Review from step2.com
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reply from CS

Thank you for contacting Step2. We are sorry and apologize about your product issue. Please contact us at 1-800-347-8372 Monday - Friday 8AM-5PM during normal business hours and ask for a Consumer Service representative who will assist you in order to find a resolution to your satisfaction. Regards, Step2 Consumer Service

May 13, 2024
Michelle H
1 out of 5 stars review

Verified Purchase

Michelle's

Terrible product. Customer service W Step2 is a joke, still trying to get part sent to me it's been 4 weeks

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reply from Official Step2 Brand

Thank you for contacting Step2. We are sorry and apologize about your issue, missing or damaged parts.We are here but extremely busy.Please send parts your request to Step2-company@step2.net or contact us via email on our website at www.step2.com to be reviewed and fulfilled.Regards, Step2 Consumer Service

Jun 9, 2024
KG
1 out of 5 stars review

Verified Purchase

Purchased 2 Duds

Unfortunately they were flimsy since we put them together. The weights wouldn't hold the chair down in our small lounge pool platform and they ended up pulling the 2 screws holding the bottom weight out from the bottom of the chair. The centre screw that holds the chair together has worked itself loose after not even 2 weeks.

Review from Walmart.ca
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