I purchased this product for the new home I just built. My wife and I are in our 60's and wanted to ensure we had backup power should we ever need it. Had an issue with motherboard but Generac warranty replaced it and back up generator unit now seems to working well. Bought Generac because of long term manufacturer and trusted trade name

Living where power goes out often, it is much easier going to sleep or leaving home knowing this machine has my back. It does it's routine check once a week letting you know it's fine and has a green light that lets off a soft glow I check for out my window before turning in. A great investment.

Apart from the weekly tests we have had one opportunity to see the generator in action when a nearby transformer failed. We had full power restored within a minute, and seamless transfer back to utility power once the repairs were complete. My only complaint is that as an engineer, I'd like to get more data from the weekly tests. All I get is "It started, it ran, it stopped". I would like to see logs of fuel consumption, oil pressure, temperature, and generators output. I've asked about this information but my requests went unanswered.

A few improvements would be to A make the insulation above the engine not fall onto hot exhaust manifold and B make the outside access panel a little more rugged to it doesn't break off so easily as mine did when the generator is being moved into position during install. The insulation is stuck on with an adhesive and mine was laying on the engine when we uncrated it new. No retainer or anything holds it in place. That is a real fire hazard.

The general speaks for itself I'm enjoying it very much when the power goes off I can continually enjoy my day at home whether it cooking cleaning or whatever I do t have to sit around and wait for power to come back on and great features to keep everything running in your house. Thanks Generac

The standby generator from Generac is a great buy! Only days after installation it was called upon to power my whole house during a Hurricane. As my wife is handicapped, it was imperative to keep our power on. I would have no other product but the Generac generator.

So far we are well pleased with the unit, the auto no load test works well. We look forward to this test every Monday at 10:00 AM, when this happens., it gives us the good filling that we just might not be left in the dark anymore. We have had one loss of power since the install, all systems performed as designed. Thanks Jack

I am very happy with our purchase. The installer seemed very knowledgeable and got the job done quickly. We had our first power failure recently and the generator kicked in as expected. The power failure lasted about 6 hours and I was able to use power just as if nothing had happened. The generator system may be expensive but just knowing that I have power for days if needed is worth it.

We bought the 22 kw generator after a couple of storms and a small hurricane left us without power for days, shortly after we had our Generac installed late in the afternoon we lost power the generator cranked within seconds and had full power restored, Great feeling and that night we had lost power for 4 hrs. We love our Generac generator. Donald

After ordering our generator I found out on the Generac website there is an offer I get the warranty extended 2 years if you contact Generac before you order. It seems to me if you buy the product new from an authorized dealer you should be treated the same.