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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 2,181-2,190 of 3,048 reviews
Apr 26, 2017
sparky55
5 out of 5 stars review

TOP OF THE LINE

Of the home improvements I have made over the past 20 years, the Generac generator is at the top of the list for reliability, dependability, workmanship and an overall feeling of being secure during bad storms, winter, and general outages. I could not be more satisfied with it's performance and the overall addition to my home's value. A great investment for every homeowner that pays off over and over again. Thank you Generac for the added security of knowing your machine is connected to my home. You've done well !!

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Nov 24, 2021
Speckwon
5 out of 5 stars review

Peace of mind.

It is a nice feeling now not to have to worry about outages. just too old to fight portable generators and have to find fuel for them. a very nice looking unit, quieter than my old unit. installation was very professional. would highly recommend to anyone.

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Dec 11, 2017
LB
5 out of 5 stars review

No more worry if the power may go out

We installed our 22kw and couldn't be happier. We currently have natural springs on our property and in a matter of 30 mins of no power have water all over our basement floor. We have stressed and worried about going away and the power going out. Now that we have installed our generator that stress and worry is gone. We no longer have friends and family monitoring our house. The power recently went out and within seconds the generator immeaditaly came on powering our home and we continued to do everything as if it never happened. Our neighbors had no power for 7 hours while we enjoyed the warmth and comfort. This is such a great product and the price and value are well worth the purchase for the peace of mind.

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Jun 9, 2021
Snakeman
5 out of 5 stars review

Great product and very reasonable price

Just recently purchased our whole house generator from Beacon Electric, to ensure power available during numerous storms and hurricanes on the Gulf Coast. Installation was completed within weeks of purchase by a very professional team. We had compared Generac against proposals for 2 other whole house systems and they provided best value for the money.

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Jun 21, 2022
Captain
5 out of 5 stars review

Works great.

Kent done a great from start to finish. He explained every thing from quoting to starting up and testing the generator. Alan ran the installation crew and workers and stayed with them the whole time they were installing the generator and transfer switch. Kent explained maint. For the generator and set up the free monitor that came with the generator and has it send progress reports to him and my iPad. He went out of the way to make sure everything in needed was took care of.

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Feb 2, 2024
Eric
5 out of 5 stars review

Plenty of bang for the buck.

Bought at a common big-box home improvement store for $1800 and change (including the upgraded 10 year warranty)....much cheaper than the staggering $4899 suggested list on the website. Installed easily. I did it "hot" so as not to need inspections or involve power company by pulling meter. Spent about $150 on some flex conduit, wire, fittings, etc. Had trouble getting it to connect to WiFi,. Spent two hour plus long sessions on phone with customer service ladies who were clearly working from home. They were nice ladies... friendly and did their best, but they were clearly working off a script or flowchart, and I would rather talk to someone who has had their hands dirty installing one before.. Ultimately she told me i needed 2 GHZ wifi when I was using 5 Ghz.. Bought a repeater to separate the bands and now I'm good. Also bought the option lifting hole plastic covers for a better finished appearance.

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Oct 19, 2018
Lamar
5 out of 5 stars review

Great features, great installation team- Austin Electric, McComb, Mississippi. Ready for relief from worries about outages!

Austin Electric is the team to call for this product. They know their business and have been the go-to folks for anything electrical. We are ready for hurricane outages and general power failures. So glad to have your product as standard equipment for our "second home".

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Oct 1, 2014
Generac447
5 out of 5 stars review

Meets my expectations!

I was very surprised at the looks, features (of which I have to admit I don't use all of them) and quality of this product. The most surprising was how quiet it is. I am lucky I haven't had an emergency to use it in but the set-up test went very well. Everything was covered and the unit was very quiet. When the weekly test kicks in, I really don't hear it unless I am in one particular room in the house. Then it is a hum similar to a bathroom exhaust fan in the next room. The unit is only about 1 foot from the house! I would recommend this product to anyone!

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Feb 12, 2021
Maverick
5 out of 5 stars review

Nice exterior look

Installation of our generator with operational orientation completed on 2-09-21. Wonderful expert installation along with attention to customer service was 5 stars. Just this morning had a quick first time power outage. With in seconds generator kicked in. Comfort level and peace of mind is priceless.

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Jan 26, 2018
Hooter
5 out of 5 stars review

This is my first time with a backup generator for a house.

After the dealer did a site survey and needs assessment, I scheduled an installation of Model # 70421 to include two transfer switches for my two 200 AMP service panels. The install was done on the day scheduled and as it has only been two days later without a power failure, I cannot comment on its performance. However, the installer did show me how the system takes over from outside electrical providers to power all of my electrical needs for my house. The unit is quiet and blends in with the outside of the house. I did sign up for the maintenance agreement for two years, but a DIY kit is available. In the past outages I have been both cold or hot and worried about food spoilage not knowing when power would be restored. Also, without power, food preparation and watching TV wasn't possible. Three of my neighbors also installed Generac units at the same time.

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