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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 2,031-2,040 of 3,048 reviews
Dec 7, 2021
Alfonso
5 out of 5 stars review

I love generac products

I have a 16 k generac generator that I bought in 2006. Never gave me any problems, except that the base it's all rusted. I'm going to give it to my nephew, so he could get a new base for it and install it at his house. I just bought a new one 18 k and I love it. Hopefully this one doesn't get rusty. Maybe I'm asking for too much because my 16 k it's almost 16 years old. But in general I'm very pleased with the performance. I do recommend Generac.

Review from generac.com
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Mar 10, 2023
KimC
5 out of 5 stars review

Meets all of my needs

As a Florida resident, I know that weather events can adversely affect me for extended periods. This generator allows me, along with my pets. to stay safe and comfortable until power is restored. In addition, the control panel is user friendly and it is easy to check the oil status when called for.

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Oct 20, 2014
David
5 out of 5 stars review

Works as Advertised

I have had this new whole home generator for about two months now and all the weekly auto tests are performed as scheduled automaticly. I have performed the monthly transfer tests and they have have worked flawlessly. It has also covered two power outages and restored power to my house within 12 seconds, both times. I love my Generac.

Review from generac.com
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Aug 22, 2016
MrT4204
5 out of 5 stars review

Excellent product

I had this generator installed and the first night we lost electrict power and the Generac kicked on in just a few seconds. I am very happy with the Generac. The company that installed the electrical services were very knowledgeable about the generator and very professional in their insulation.

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May 9, 2018
Nickpalmcoast
5 out of 5 stars review

Best in class

As an electrical contractor we install many Generac 22kw generators period after installing a bunch of them I had to get one for my self. After Hurricane Matthew running off a small generator just did not cut it so we installed the 22kw with a 200 amp automatic transfer switch at my own house. My wife thought it wasn't necessary and then hurricane Irma hit. 4 days without power, well let me restate that for days with my neighbors without power but not us. It was just like having the power on but it was all generator. It ran everything from our Central AC to even the hot tub which we left on by accident. Everyone says it uses a lot of propane but I say no it does not it is very propane efficient. We have 120 gallon propane tank that is filled up to 80%, after four days straight of use it was down to 45%. To me that was amazing. Just to have all our Lights TV air conditioning two different refrigerators and many more items running was a dream. Thank you Generac for making such a great product

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Jan 8, 2021
Weeser
5 out of 5 stars review

We are so happy with our Generac generator and the install!!!!

Our Generac generator was just installed 5 days ago and today we had the ‘Run Through’. The generator runs perfectly! The generator installation was done by For-Tech Electric located in Lakewood, NJ. They took care of everything including getting the permits and scheduling the final inspections. I will forever sing For-Tech’s praises. Dave priced our unit out, Rachel kept us abreast with everything that needed to be done, and the guys that did the actual installation were excellent. (And speaking on Rachel, she is loyal to her employer to a fault. She is so good at what she does....so knowledgeable and just a wonderful person!) Thank you Generac and thank you For-Tech Electric!

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Aug 29, 2023
Terry
5 out of 5 stars review

This generator has already done it's job!

The SPS team was amazing, from start to finish. I did my research before choosing the type of generator and company to do the install and support. I made the decision to go with Generac and SPS after talking to 4 other companies. I am a single homeowner and trust in the product and the company is paramount. I have had the system installed for less than 3 weeks and it's already been used twice. Power goes out quite a bit in my area and I also travel so knowing the system will work and that I am notified of each action the generator takes. I would recommend this product to anyone and the Specialized Power Services company to do the install!

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Jan 12, 2020
BlueWave
5 out of 5 stars review

CT Install by Todd Eppley

Just had this installed at my home. Todd Eppley/Darien Generators did a great job installing and was able to coordinate all the moving parts to get this done in a smooth fashion without much headache to me. He answered all my questions and look forward to having this protection in place. I recommend his services highly.

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Sep 6, 2023
Bruno
2 out of 5 stars review

Junk

Less than 2 years old still under warranty and has not worked in 3 months. Every time service tech comes it’s not covered and still not working. Last year during hurricane it stopped working and last 3 months still not working, but cost me over a thousand $$$ for service calls - new battery& cables -circuit board due to a lizard ( how -isn’t transfer panel weather tight ) engine lifter’s adjustment. Why does it take 2 weeks for parts

Review from generac.com
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Oct 12, 2018
BMur
5 out of 5 stars review

Peace of Mind

We've had a Generac whole house generator for years, and when we built our new home, it wouldn't be complete without a Generac! The peace of mind you have knowing that in any loss of power, for any reason, you will never be without power yourself for more than the 10 seconds or less that it takes the generator to detect the power outage & get your whole house powered up again! No more spoiled food, no more heat loss, no more a/c loss, and for those of us on wells & septics - WATER! For those people with in home medical equipment - no worries! You're health & safety is secure! No home is complete without a Generac Whole House Generator! It's absolutely vital for peace of mind!

Review from generac.com
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