From the meeting with our Sales Rep to the field guys installing the unit to showing us the features and how to use the unit, everything was great. I hope I never have to use the generator, but it is comforting to know we will have power should a storm affect our area.

This generator is so quiet that I don't even realize when it comes on. My electricity was out for over 30 minutes, and I didn't even realize it was off. I received a notice from my electric company that it had been restored. The test run comes on once a week and I forget to see if it works because I don't hear it. My neighbor's generator makes so much noise when it comes on that I can hear it anywhere in my house. I absolutely recommend this generator!!

Just purchased a 22kw whole house Generac. The process from sales to installation was seamless and professional. Jesse Causey electric did a fantastic installation preceded by the natural gas hookup. After being without power for 4 days during the last hurricane, we decided to protect our home and lifestyle with whole house protection. Since we travel a lot, having the automatic on interface means we do not worry while we are gone.

I became interested in the concept of having full backup during power outages for my home. I also liked the idea of an automatic system to do this. Generac has provided me with this alternative in a sensable, cost effective product which seems to completely fill my needs.

Recently installed 22K generator on new residential construction and finalized hookup with electrician and plumber on July 1. When I asked if they were going to get it set up they both said they just install their part and said to call Generac. I called customer support this morning, July 2 and when I told this wonderful lady what I needed, she said we can do this over the phone. We registered the unit and she was very professional in getting the information and where to find it. I then went outside to the generator and she walked me thru the set up in a matter of minutes. She then reminded me if I need anything else, we're here for you 24/7. What a great experience and greater customer service. Hats off to Generac for this outstanding customer service representative.

The unit is made well, and the cabinet is nice not being made out of steel. The unit is quieter than I thought it would be and started up on its 1st. weekly test. Only had it for two weeks and waiting for a power outage so I can see how it works. It will do just fine, I am sure.

When it works it is great, but it does not work consistently when needed. Red light keeps coming on and I question the decision to purchase this. No sooner did I get it paid off all my problems started and I have been dealing with gremlins ever since. Really do your research to make sure this brand is what you want.

The guys were very excellent with installing our generator. Very polite and knowledgeable. Answered all our questions we had. The boss even called to make sure everything went ok and if we were satisfied which we were. Cleaned the work sight up also. Satisfactory.

I love on Corpus Christi Texas. After being without power for 8 days after Hurricane Harvey. I decided I needed to get one. I have a handicapped son and need to have power for his equipment. I was just installed last week. Installation went great. Will was very helpful from start to finish. Unit looks great. Works great. Peace of mind now. Best Investment.

I just had this model installed. Lohrum Electrical in Greensburg, IN had it up and running with the whole house transfer switch in about 4 or 5 hours. Much faster than I anticipated and with excellent quality workmanship. We have had several power outages in the past, some that lasted for several days, and have lost a lot of food in our freezers and refrigerator. We now have the peace of mind that that will never happen again.