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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,821-1,830 of 3,048 reviews
Feb 8, 2019
Surfcolo
5 out of 5 stars review

Glad to have this generator installed!

With young children in my house, I don't want to worry about keeping them warm in winter or cool in summer. With everything powered these days, including cell phones, that we use exclusively for communication... I can't afford to be without power. Food in refrigerator and freezers will not spoil. Life will go on "normally" in the house when the power goes out. Having a whole house generator installed, lets me not worry about a power outage anymore. So glad that Generac makes residential generators... it will last.

Review from generac.com
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May 29, 2021
PamJ
5 out of 5 stars review

Exceptionally professional and courteous installers!

Bonney installed a Generac generator at my home and the quality of the installation and their professionalism and courtesy far exceeded my expectations. They were very clear about the cost and timeline and communicated with me on a regular basis. Also, I never felt pressured to make a quick decision regarding the contract. The particular team that came to my home (Michael, Cole, Kim and Jonathan) were beyond polite and treated me and my property with the utmost respect. I was astounded that, after digging large trenches and creating a pad, they were determined to restore the ground around the generator exactly as they found it, including redistributing the decorative bark. After the installation, Cole carefully led me through the information I needed to know in regards to assessing the generator's status and how to reset it if necessary. I cannot speak for Bonney's other services, but am confident that they excel in those areas as well. All in all, I would recommend Bonney above any other company in my area and would not hesitate to use them in the future.

Review from generac.com
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Jan 12, 2020
BlueWave
5 out of 5 stars review

CT Install by Todd Eppley

Just had this installed at my home. Todd Eppley/Darien Generators did a great job installing and was able to coordinate all the moving parts to get this done in a smooth fashion without much headache to me. He answered all my questions and look forward to having this protection in place. I recommend his services highly.

Review from generac.com
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Apr 28, 2018
30Goats
5 out of 5 stars review

This generator has great features. Automatic turn on when we loose electrical power.

We live on a farm and having electric is a necessity to run our well for water for our 40 plus Boer meat goats. As we are aging we were looking for a "hands off" power source to keep us in power. We were using a portable generator. This generator did not run our well to supply water for our goats. So we had to haul water from another water source. It was also labor intensive to continually add fuel. We are now very relieved to know when the "lights go out" the "Generac will go on". We are extremely pleased with our Generac Guardian 22kW generator.

Review from generac.com
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Jan 8, 2018
mewilli
5 out of 5 stars review

Oxygen dependent

We live in a rural area and when outages occur, it takes some time for the local coop to find the problem and provide repairs. I am Oxygen dependent, on O2 24/7, with limited bottle supply and for the portable concentrator, limited battery time. The 22 KW Generac Guardian provides me with a greater peace of mind during storms and winter time. Have been using a portable unit to run extension cords into the house from the garage, but that is not the best solution due to exhaust fumes. The Generac brand is a brand I whole heartily trust and highly recommend.

Review from generac.com
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Dec 12, 2022
Irene22
5 out of 5 stars review

The 22KW/999 Guard+200A SE T/SW AL is in place and test well.ll.

The Generac Generator looks good, test good, is waiting for the first power outage to see and feel how it works. The installation time was acceptable. It was more expensive than necessary for all that I had to do to get area ready and the calling, etc. I had to do to get gas meter checked and upgraded in the installation process. BUT it is done. I pray that it works efficiently and long term and that Canter does a good job of monitoring and maintaining its operation.

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Oct 21, 2017
Craig1504
5 out of 5 stars review

It had the features we were looking for.

The company that installed our unit has a long standing reputation of good service and satisfaction. Appearance of unit is attractive and blends into the local enviroment of the neighborhood, running noise of the unit is minimal . Cost of the unit was comparable or better then other manufactures that we investigated. Availability of our unit fit the time schedule of our lifestyle

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Feb 9, 2019
Bruce
1 out of 5 stars review

More tie down then running

I purchased this generator 6 months ago and have spent more time down than running. First was the loss of rpm and won't start on a maintenance run and next the one and only time I needed it the transfer switch failed cause the factory did not fully seat the transfer coil cables. Now after I finally get the new transfer switch test it out and then today on maintenance run I get the great 1505 code and will have to wait again for a service call. Another 200 dollars to have someone come out. I hope the power doesn't go out again. Looking back I wish I never went with Generac, do your research.

Review from generac.com
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Apr 21, 2021
Greg
5 out of 5 stars review

20kw GENERAC GENERATOR

I own 4 of these, I have the early generac to the newest. because of my job, when I am away, I do not have to worry about the power being out and I'm at work. I have had the pull start generators and they are fine in a pinch. But I do not have to worry about having to keep gasoline in a can on site at all times. The avg run time for those generators are about 11hrs or so. With the ones, which include the older one's, all are run on natural gas. No worries. They are easy to maintain or I can have then serviced at a reasonable price. Great stuff. I would recommend everyone that can, to have one installed. They pay for themselves the first time the power goes out for hours or in my case.... days. Worth the money and sacrifice. A good portion of my neighborhood has them after seeing me with lights and their were out for 2 weeks. No hotel for me and no soiled food. Thanks and I hope I didn't talk too much. Buy it!!!

Review from generac.com
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Oct 17, 2018
BigDad
5 out of 5 stars review

I Trust My Electrician, and My Electrician Trusts Generac

Our electrician - a true perfectionist, and among the most honorable men we've ever met - has installed hundreds of whole-house generators, and won't recommend anything other than a Generac. He swears by their reliability, quality electrical components, sturdy and rust-free enclosures, durable engines, and the clean current they provide. During installation, he opened the generator and pointed out all the elements of Generac's thoughtful, maintenance-friendly design. All in all, it's obvious why Generac is the dominant player in whole-house generators.

Review from generac.com
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