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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,057 ratings3,056 reviews
  1. 5 stars86% (2,642)
  2. 4 stars9% (275)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,411-1,420 of 3,056 reviews
Aug 17, 2023
SadFormerEngineeringCustomer
1 out of 5 stars review

I cannot write critically about a failed generator

This is a wonderfully looking brand new generator, I just wished it could run and generate electricity. I'm offered a five year warranty, but the service people say it will be 2+ weeks before they can get to it, and it will cost $250 for the first hour of diagnosis. No point in saying anything critical about the produce since you will not post a critical review. American quality is a thing to behold, and mourn.

Review from generac.com
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Dec 21, 2021
Powerhouse
5 out of 5 stars review

I love my Generac Whole House Generator

Very impressed with the whole purchasing, install and product experience. From the start of working with the sales team, to the day of install was an exceptional experience. Very impressed with the product quality and professionalism of the installers. Nice to have peace of mind in an area where power loss has been a continuous issue.

Review from generac.com
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Jul 23, 2019
HappilyGenerated
5 out of 5 stars review

First Whole Home Generator--Completely Happy!!

Always wanted a whole home generator for my home especially since my wife requires oxygen most of the time. We finally had one installed the other day and we are completely happy with the unit. Plenty of power to take care of our home and it was a very quick and clean install---our local electrical contractor (Mathers Electric) did wonderful, neat work. The generator fired up on the first try and worked perfectly--I couldn't be happier. We looked at plenty of other generator models/companies before we decided, but Generac has always had a great reputation for reliability and so far, they have proven it!

Review from generac.com
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Dec 7, 2022
TonyB
5 out of 5 stars review

No Outage Yet, But Waiting

I live in Texas, and I am sure a lot of you heard about the snow and hard freeze that crippled our power grid. that storm made me, and my wife realize we needed a generator. I had my 24kw installed this past July and I haven't had to use just yet but knowing and having that piece of mind that when an outage does occur, my lights will be on when others won't. And today I just had the GenMon installed today. Having this generator installed was and is a good investment.

Review from generac.com
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May 13, 2024
Cindy
5 out of 5 stars review

Whole house generator

Voltz Electric was wonderful to work with in this process. Answered all of my many questions!! Work was done with respect to my property and by very polite electricians. Looking forward to being able to have my entire home covered in the event of a power outage! Especially the sump pumps, AC, furnace…And more!

Review from generac.com
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Jan 3, 2021
RZ
4 out of 5 stars review

Great, but ..

We have a 16 kW and my home and a 10 kW. Two wishes: 1. That they were quieter. Not horribly loud. 2. That the efficiency at light loads (~50%) was better. 3. Fuel consumption is specified at full & 1/2 loads. I wish I knew what is was at 25% 4. That an external wi-fi antenna could be attached. Overall, very nice.

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May 15, 2018
LCNORMAN
5 out of 5 stars review

HIGH QUALITY PRODUCT

Just had it installed today 5/15/18 and very impressed with the way it's constructed the contractor was honest and professional he accidentally delivered the wrong size generator which was a 22kw which he originally recommended a 16kw but he said 22kw is better but it cost more but he worked it out where the monthly terms would be the same I would just be paying 4 months longer after the 36 month term,He explained how everything worked.

Review from generac.com
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Jul 16, 2021
gizmocat
5 out of 5 stars review

Just had my Generac installed today.

The installation was done by E&RPower Solutions. I’m very pleased with the product and really looking forward to the time when we need it to work, not to wish any bad weather too anyone. I know that the guy who installed it had a 4 hour round trip to drive and the days in Kansas right now are hot, humid and very uncomfortable William was nice, friendly and very informative about what he was doing and about the product,a special thanks to him. For that reason only I highly recommend the product.

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Aug 11, 2020
JCA3095
4 out of 5 stars review

Nice looking unit with all the master features.

Our generator was installed August 6, 2020 but we are waiting on the propane tanks to be installed before start up can occur. There seems to be a shortage of tanks right now. Jason II, Eli and Johnny from Holly Electric did an excellent job with the installation.

Review from generac.com
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Sep 19, 2020
Mike
5 out of 5 stars review

Ran Great During Hurricane Sally 9/2020

In two year's time, other than the monthly tests, our generator had been running for less than two days, total- then Hurricane Sally hit our area. 200,000 homes were without power. Hundreds of telephone/electrical poles were snapped like matchsticks. Thanks to our Generac Guardian, our home had power for 70+ hours. It easily powered our 2,000 Sq. ft. home. Two of our neighbors bought Guardian 22KW generators, just like ours, after we recommended that model, so there were three Generac Guardian 22KW generators, less than 1/4 mile apart, that ran 70+ hours with absolutely no problems. It immediately shut down when the power grid returned. We could hear the gasoline generators of a few neighbors still running hours after our electricity returned as it was still daylight.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062