The Wifi connection had to be replaced with a module that allowed for Ethernet connection cable. All customers I talked to tell me the same issue. The Wi-Fi will not connect and stay connected. When we have had shorter power outages, I would like the generator to wait at least 20-30 minutes before going back to Utility. It has to be much harder on the equipment going on and off too many times an hour. It has operated fine otherwise.

Our electricity was off for the first time since installing the Generac on Christmas morning, lasting for about six hours. For me personally, the Generac paid for itself that morning!!!! So many things to get done and family arriving. I was able to get everything done with ease due to the Generac. I felt so blessed!!

I've had my backup generator for about seven months now. This is my second one actually, since my first was stolen a day prior to it being installed. The generator was installed by our electrician. I set up the programming of it, which was very straightforward. The power has only gone out once since then and it was amazing how it started right up, switched over and ran into power was reestablished. It automatically rubs through its test runs weekly without a hitch. It's a great comfort.

The first time I needed my generator, thee was a problem with "hunting" for the core ct RPM. I called a local dealer for repairs. He adjusted fuel mix, and said the problem was resolved. The next start up, I had the same issue. This time, he replaced the mixer. Weeks later, there was a loud buzzing fr the mixer. Once again. I got a new mixer. Problem solved, for now.

After a flood I call the dealer that installed the system and they came out very quickly and restarted the system. Even though the water level went up the side of my unit approx. 6 to 8 inches. It restarted without any problem. My next call for service was when the green light turned to red. I called to get advise on what I needed to do. I never received a call back. It's been several weeks still no answer. I went ahead and restarted and so far the system is running and the light is staying green.

I have had my 22kw natural gas Generac for less than a year. It kept my house fully powered for approximately 12 straight hours during the recent Matthew hurricane. It has also lighted the way on two other recent power outages. And I can always depend on it doing it's weekly self test. Very pleased in Jacksonville, Fl.

We have had this Generator for a very short time. However, we have had a generator at another location, which led us to purchase this one for our current home. We are very pleased with Generac. It's appearance is streamlined, it is very easy to access for data, etc., and the noise level is low. The features are exactly as we wanted, auto switch, etc.

This unit replaced an older generator and doubled the wattage. The Power Management features permit the monitoring of our entire 300 amp service vs. 16 dedicated circuits previously. It's quieter, has a smaller footprint and the wireless module keeps me and our servicing company in constant touch.

I brought a whole house generator. in the short time I have own it the power has gone out three times. It work great, I have to reset some of CFC circuit but that not a problems. My electrician configure it for me since I brought it with a custom built house, I was looking over his shoulder and it was an easy process. The instruction were clear too. I live in a rural community I was so happy I had it installed. Highly Recommend them.

In the past I have only installed water cooled units at our homes but I decided to try the 22KW or this installation. The area required is much smaller but the unit seems to be as noisy as a 3600 RPM water cooled unit. I am not sure what i expected but I was surprised at the level of noise the first real power loss.