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Customer reviews for Member's Mark Hotel Premier 6-Piece Towel Set for
Member's Mark Hotel Premier 6-Piece Towel Set
4.7 out of 5 stars
stars
1,890 ratings770 reviews
  1. 5 stars85% (1,608)
  2. 4 stars8% (151)
  3. 3 stars3% (62)
  4. 2 stars1% (24)
  5. 1 star2% (45)

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Showing 21-30 of 770 reviews
Jul 30, 2023
john
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Maybe Bad Luck

After the 2nd washing several pieces were full of snags and weak spots. I returned and ordered another set hoping it was a one off.

Helpful?1AU0SR2NLWRP13614703868
reply from Member's Mark

We are sorry for this experience with the towel set, John. If you have any more issues, please contact Member Support at (888) 301-0332, and we'll do our best to make this right for you.

Mar 28, 2024
Sonisites
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Colors and softness spot on

I keep ordering these towels for each bathroom. Color choices are spot on. Good replacement towels. Thick enough and big enough.

Helpful?1AU0SR2NLWRP13614703868
Sep 17, 2024
Pickybutthrifty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very plush

I always buy these towels from Sam’s. They are larger than average and very thick and plush. And you can’t beat the price!

Helpful?1AU0SR2NLWRP13614703868
Apr 28, 2022
Kristi Corporan
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not worth buying the set

The bath towels are very nice but the hand towels and wash cloths are thin and not as good as the bath towels. Would purchase the bath towels separately.

Helpful?1AU0SR2NLWRP13614703868
Aug 16, 2021
jackofalltrades
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Premier Collection Towel Set

Wonderful towels but actually costs more to order than buying by individual piece in the store. Only ordered because we could not find all the pieces in the a set in the store.

Helpful?1AU0SR2NLWRP13614703868
Jan 21, 2024
Me
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Hotel towels

We went to a air bnb and had the white hotel towels, so impressed we ordered 2 sets of the same towels, but with color, we did not experience the same quality.

Helpful?1AU0SR2NLWRP13614703868
Dec 14, 2021
Mwoods
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Thick towels

I ordered these bath towels because they were large and thick. My husband really liked them. But why I am only giving 3 stars is because somehow the towel snagged and now it looks tacky.

Helpful?1AU0SR2NLWRP13614703868
Dec 13, 2025
CHERYL
5 out of 5 stars
5 out of 5 stars review

Good Quality.

Been buying these towels for about 10 years they are wonderful for the price. The thickness and size are worth the price these are not that micro fiber Junk . Just Bought the white ones a year ago still going strong and still look new ( white )

Helpful?1AU0SR2NLWRP13614703868
Apr 27, 2025
Anniee
1 out of 5 stars
1 out of 5 stars review

Hotel towels

The washcloth was not the same color as the towel from the beginning. After washing it a couple of times it became so hard that i used it as a scrubbing clothe. It was way too hard to use on the body. There is no way that it could have been 100% cotton. I would not recommend these towels as they are not soft as you would expect and fade.

Helpful?1AU0SR2NLWRP13614703868
reply from Member's Mark Team

We are sorry to learn about your experience with our towels, Anniee. We appreciate your feedback and will share it with our team to help improve product quality. Please know the towels can be returned for a full refund or you can reach out to Member's Mark Support at (888) 301-0332 for additional help.

May 18, 2025
Angel
3 out of 5 stars
3 out of 5 stars review

Silver Towels

These look great and I love the thickness. Hiwever, after about the second or third wash aton of snugs, on both sides, were present. They cane out of the dryer looking older than the ones they replaced. I've never had this happen with other towels that I've purchased from here.

Helpful?1AU0SR2NLWRP13614703868
reply from Member's Mark Team

Were sorry for your disappointment in the quality of our towels, Angel. We value your feedback and will share it with our team to help improve product quality. Please know the towels can be returned for a full refund or you can reach out to Member Support at (888) 301-0332 for additional help.