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Customer reviews for Member's Mark Hotel Premier 6-Piece Towel Set for
Member's Mark Hotel Premier 6-Piece Towel Set
4.7 out of 5 stars
stars
1,890 ratings772 reviews
  1. 5 stars85% (1,607)
  2. 4 stars8% (152)
  3. 3 stars3% (62)
  4. 2 stars1% (23)
  5. 1 star2% (46)

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Showing 31-40 of 772 reviews
Feb 1, 2026
Reviewer name: ANN
5 out of 5 stars
5 out of 5 stars review

Luxury Towels that I will buy again!

We just moved and made a quick purchase. We absolutely love these towels. They feel so luxurious, are a great size and are absorbent. The washcloths are just the right thickness. Please don’t change them.

Helpful?1AU0SR2NLWRP13614364890
Jan 21, 2024
Reviewer name: Me
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Hotel towels

We went to a air bnb and had the white hotel towels, so impressed we ordered 2 sets of the same towels, but with color, we did not experience the same quality.

Helpful?1AU0SR2NLWRP13614364890
Sep 15, 2025
Reviewer name: MITCH
1 out of 5 stars
1 out of 5 stars review

Lots of Lint and towels tear after 1 wash

I’ve only had these towels for a few days and have washed and dried them over 10 times since I received them… and there are MASSIVE amounts of lint that keeps coming off of them. The lint clogs up the dryer lint filter and continues to come off on wet skin when you try to use them to dry your hands or body. I am attaching photos. I’m not sure how these are made, but the quality is way too poor to have this much lint. They are at least soft, but they are not usable with this much lint. Also, after just one wash, the towels tear and fray all over the place. I bought two packs of the Members Mark Hotel Premier 6 Piece Towel in the Black color.

Helpful?1AU0SR2NLWRP13614364890
Feb 11, 2022
Reviewer name: Barb 7
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A Wonderful Towel Set

This is a first time purchase of these towels. I just love them. They are thick and absorbent; I have washed them twice and they look/feel great. I purchased the denim color; not too light or dark a shade. I read the SAMS reviews on this towel set before purchase. They are made in India. I recommend them.

Helpful?1AU0SR2NLWRP13614364890
Jan 17, 2025
Reviewer name: Dee
1 out of 5 stars
1 out of 5 stars review

Dry Sand: beautiful color but all lint. Avoid.

I've purchased many of these towels in different colors without issue. Yesterday I received 2 sets of the Dry Sand colored towels. Do NOT buy this towel! LINT city! I washed them twice & ran them in the dryer 3 times and there is still lint. What a mess. Did an online chat with Sam's, explained the situation and was refunded for both sets and told to either keep them or donate them. Even Sam's doesn't want them back!

Helpful?1AU0SR2NLWRP13614364890
reply from Member's Mark Team

We are sorry to hear about the lint issue with the towels, Dee. We appreciate your feedback as we strive to improve our products.

Apr 8, 2025
Reviewer name: DD
4 out of 5 stars
4 out of 5 stars review

Brownstone color change from previous color

Bought the brownstone color in the past and wanted to add to my collection. However, the color is not the same light cocoa brown as in the past. I would classify the new brownstone color as a medium beige and no longer a brownish color. The color swatch seems to be the original brownstone color. .Somewhat disappointed in the color change so only 4 stars, but the towels are still a good buy.

Helpful?1AU0SR2NLWRP13614364890
Apr 23, 2024
Reviewer name: Me
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Product is not the same as what was in my store

The towels sold in the store were 85% cotton and 15% polyester, which is what I thought these would be. My local store did not have any left so I ordered them thinking I would be getting the exact same towels. These were 100% cotton. If I new that, I would not have bought them.

Helpful?1AU0SR2NLWRP13614364890
Jul 24, 2023
Reviewer name: Jen
1 out of 5 stars
1 out of 5 stars review

The lint ruined my clothes!!

I am very disappointed with the quality of these towels. Sam's club quality is usually very good but these towels are the worst purchase I have made in a long time. The lint from these towels ruined other items that were in the wash with them. In addition, the dryer vent was full of lint after drying the towels. I have to wash these towels separately now if I don't want to ruin other clothes and the lint continues to be a problem. I will not buy this item again.

Helpful?1AU0SR2NLWRP13614364890
reply from Member's Mark

We are sorry for this experience with the towels, Jen, and understand how frustrating this must be. Please contact our Member Support team at (888) 301-0332 and we’ll do our best to make this right for you.

Apr 27, 2025
Reviewer name: Anniee
1 out of 5 stars
1 out of 5 stars review

Hotel towels

The washcloth was not the same color as the towel from the beginning. After washing it a couple of times it became so hard that i used it as a scrubbing clothe. It was way too hard to use on the body. There is no way that it could have been 100% cotton. I would not recommend these towels as they are not soft as you would expect and fade.

Helpful?1AU0SR2NLWRP13614364890
reply from Member's Mark Team

We are sorry to learn about your experience with our towels, Anniee. We appreciate your feedback and will share it with our team to help improve product quality. Please know the towels can be returned for a full refund or you can reach out to Member's Mark Support at (888) 301-0332 for additional help.

May 18, 2025
Reviewer name: Angel
3 out of 5 stars
3 out of 5 stars review

Silver Towels

These look great and I love the thickness. Hiwever, after about the second or third wash aton of snugs, on both sides, were present. They cane out of the dryer looking older than the ones they replaced. I've never had this happen with other towels that I've purchased from here.

Helpful?1AU0SR2NLWRP13614364890
reply from Member's Mark Team

Were sorry for your disappointment in the quality of our towels, Angel. We value your feedback and will share it with our team to help improve product quality. Please know the towels can be returned for a full refund or you can reach out to Member Support at (888) 301-0332 for additional help.