I received my mattress nearly 3 months ago. The mattress is fine, but the $300 gift card seems to be somewhat of a scam. I contacted customer support today, and they said I need to reach out directly to Serta. Really?! We customers need to reach out to Sam's Club suppliers regardign an advertisement that Sam's Club highlights on the website? That seems a bit ridiculous. So... I called the number provided to me only to be told that department is in a team meeting, and then was hung up on. On top of everything, the person I was chatting about this to did not like my responses and basically ended the chat without resolution. I'm fairly certain she knew this is bogus and was ashamed of her inability to provide a good answer.

I purchased this mattress almost a month ago. My old iComfort (over 12 years old) was starting to show lack of support so I figured it was time to buy a new one. I stuck with the iComfort because I was so happy with my old one. They have really expanded on the choices and pretty sure I picked the one I would like. It is the plush and it is super comfy. I know people don't like this type of mattress because you cannot sit on the side but I am used to it. Here is hoping I can get as many years out of this new mattress.

Good mattress, very comfortable, however, my previous Icomfort mattress was sturdier, had a rigid shape and did not allow a roll over off the bed. Because we sleep on split king, these two mattresses make a void between them unlike the rigid shape of previous mattresses. This mattress also does not have cooling layer like the old version. While sleeping on it is very comfortable, our backs are not in pain, it leaves a lot to desire. I wish the old Icomfort series were not discontinued.

It's been 3 weeks since I bought this bed, and it is Amazing. It is literally like sleeping on a big cool cloud. It purchased the 14" plush with cooling. I sleep hot...very hot. All the nights wake up from being to warm are gone. I melt into this mattress and sleep through the night with no problems and wake up refreshed and ready to go. The only problem is it is comfortable that I do not want to roll out of bed lol. You will not be disappointed.

Very comfortable and supportive

Good mattress. Feels like it dips more than my previous mattress, but firm enough to keep.

Mattress has a cooling feature that is great for folks who sleep hot. Replaced a good 10-year-old iComfort mattress.

Purchased this two months ago for my college aged son. He absolutely loves this mattress. It is part of a Murphy bed/desk combo and is perfect for him.

I have had severe muscle pain in my back for 10 years and sleeping on this mattress has allowed my spine to stay align at any angle of sleeping position

A very comfortable mattress