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Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress

My wife likes it, I don't, too soft. Guess who wins?

Comfort OK

tempurpedic.com

I have slept so much better with this new mattress. It is comfortable and cool.

A great nights sleep!

Loved the ProAdapt Hybrid so much, we just bought one for the guest bedroom.

Great nights sleep from day one!

So far my wife and I sleep all night extremely comfortable so glad we made decision to purchase

Very comfortable

Soft mattress is amazing! Haven't slept this good in years!

Smart bed

This bed felt great in the store, but after a month it still feels really hard

Much former than I believed it to be

I also have a Cloud Luxe but I really like the ProAdapt soft.

Great mattress

It gives u a all nite comfortable sleep and your back doesn't hurt when you wake up

Most comfortable mattress

My 2nd Tempur-Pedic bed. Probably the last one I'll ever buy. Totally worth it!

Never buying anything else

Sleeping better than I ever have! I don't wake up with the aches and pains I used to!

Best Mattress ever!

I’m extremely disappointed with my Tempur-Pedic bed. I specifically chose this mattress and adjustable base setup because it’s marketed as helping with comfort and sleep issues like sleep apnea, which was a major factor in my decision.

After only four years of use, the mattress has significantly broken down in the middle—right where it’s most affected by being propped up on the adjustable frame. This is especially frustrating because the entire system is designed and promoted to be used this way.

I used the bed exactly as intended, regularly adjusting the base to improve my sleep. Instead of holding up, the mattress has lost its structure and support in a very noticeable way, making it uncomfortable and undermining the very reason I invested in it.

To make matters worse, my warranty claim was denied due to a sweat stain. This makes no sense, as the breakdown is not even in the same area as the stain—it’s in the section where the adjustable frame raises the mattress and where my body weight is concentrated. If the stain were truly the cause, the damage would be in that location, not in a completely different area. It feels like an excuse to avoid honoring the warranty rather than addressing a legitimate product failure.

For a premium product that’s supposed to be durable and supportive—especially for people dealing with sleep issues—this kind of deterioration in such a short time is unacceptable. I expected far better quality and longevity. Based on my experience, I will never buy another product from this company. Don’t waste your money. TERRIBLE EXPERIENCE!!!

TERRIBLE PRODUCT AND WARRANTY

Tempur World, LLC

This is our 3rd mattress purchase - We bought our first two queen mattresses over 15 years ago and they are still great. Just bought a new home and needed a new mattress - king size. Not enough time to tell you about the AMAZING customer service I got from Hicks when I was placing my order in the middle of a pandemic - but he was THE most helpful, knowledgable, and very nice person I've ever talked to in a professional customer service call - ever! The delivery was held up, understandably, because of the virus, but when it finally was delivered, the delivery men were the best. Professional, friendly and efficient (also, under stress of the pandemic). And, finally, my review of the mattress - couldn't be better. Exactly what we wanted (I have many orthopedic issues from an accident that I had years ago) and just as comfortable as the Tempur-Pedic we have been using for years. This company, employees, and it's product are just the best - will always come back when I need anything sleep related :)